“5 night stay.. here's the scoop”
Yes, the rooms are small. But if you're in HK, you are out and about and only there to sleep. The bed was quite hard, but in a strange way for me, comfortable. I have back issues but found I had zero back pain every morning- so it must have been a good bed.
Shower sucks - the hand held shower head kept falling down hitting me. Fun to wake up to. Small bathroom. Yes, sometimes you can hear neighbor's doors slam shut.
For the 5 nights, the 2 of us were pretty happy here.. Here's why.
Free wifi on 5th floor (1 hour only though!); free coffee/green tea.
Expedia rate for 5 night stay was super low.
Decent bar downstairs, nice small lobby. (didn't try breakfast-- too much good food to try in HK!)
Free shuttle - very prompt.
A couple of requests I had made during the week - let me tell you - I have never seen front desk staff move so quickly in my life.
This was the most efficiently run place I've ever seen in my life. I've never seen anything like it at an American hotel.
So I'm saying for the price, if you get a quiet room (and a room up from the Standard - yes, you must upgrade- I had a look at the smaller rooms). Cosmo is certainly a-okay.
Upgrade to next room class!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
21 March 2012
Cosmo Hotel offers as many as 8 room categories for guest to choose from ranging a size between 15 to 83 sq m. All our beds are from the famous Simmons international brand and we are happy to know you liked it. Yet we understand sleep experience is very personal hence we also offer mattress topper if a fluffier support is what sought after. During the stay, if there is anything that needs to be fixed or dealt with in the room, guest can always approach our 24 hours on duty guest services manager for immediate follow-up. While all of our rooms are sound-proof, we are also happy to arrange a room change if required. We are also pleased to learn that you enjoyed our free WiFi which is accessible on 5/F Breeze and all other hotel public areas. Our Nooch Bar in the lobby serves as a nice place for drinks and snacks and our free shuttle service, is one of the most popular services applauded by guests. Our team is young and energetic and very responsive to guest’s request because we all wish to see our guests leave with a happy smile.
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For even better deals, our hotel official website offers special rates same as other online travel agents, what’s more we additionally offer surprise perks such as free breakfast and/or internet in selected room types. Recently we have launched our 24-hour check-in/out service for more flexibility and at the same time ensuring guests a full 24-hour stay in the hotel, this is also exclusive to hotel website bookings too. We will continue to make good effort and sincerely hope to see you again with us soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC