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Novotel Citygate Hong Kong: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 104 Reviews
5.0 of 5 stars
69
4.0 of 5 stars
24
3.0 of 5 stars
6
2.0 of 5 stars
4
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#10 of 159 hotels in Hong Kong
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  • Rooms: 440
  • Address: 51 Man Tung Road, Tung Chung Hong Kong China
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: The Novotel Citygate Hong Kong is just 5 minutes from Hong Kong International Airport and 30 minutes from the centre of Hong Kong by MTR. Close to... This description is based on information provided by the hotel.
No Business Centre No Fitness Centre No Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: £116 ($198) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Novotel Citygate Hong Kong

( 28-32 of 104 )
“Nice Hotel, convenient for airport.”

Novotel Citygate Hong Kong

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5 of 5 stars
Birmingham, United Kingdom
23 Feb 2008

A nice hotel, convenient for the airport but use their free shuttle (every quarter of an hour) as two taxi drivers got lost trying to find the hotel!

We stayed there twice in February and will definitely stay there again. The rooms are quite small but well appointed, clean and comfortable with terrific views. The room layouts are novel with lots of glass and mirrors and there are other novel features such as the electronic lighting controls.

Staff helpful and pleasant and a good restaurant.

  • This TripAdvisor Member:
    • Liked — Clean, comfortable, well appointed rooms.
    • Disliked — Nothing.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine_Roger's Summary
Date of Stay: February 2008
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: 04 May 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
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Average price*: £116 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Close to the airport but $220US a night”

Novotel Citygate Hong Kong

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4 of 5 stars
Santa Barbara, CA
4 Feb 2008
2/2 found this review helpful

A great airport hotel.10 minutes from the airport a 22 story modern comfortable hotel dwarfed by 50 story apartment blocks around it is fine. Superior double $1250HK plus 13% service with a free shuttle from the airport. $220US for room and breakfast for two. Excellent buffet breakfast including everything from smoked salmon to dim sum for $118HK plus 10%. High speed internet in room for $40HK an hour, we are really spoiled in the US where it is free. Unique and weird glass window between bathroom and bedroom (see picture) allows one to sit in the tub and look through the glass and out of the room. 32 inch plasma widescreen with English news channels, hot water kettle, safe, hair dryer, iron, mini bar. Note you will need a British style three pronged adapter for 220v outlet in room (not bathroom). A Shopping Center connected to hotel and short outside walk to gondolas that connect to Kowloon. This is an airport hotel, not a Hong Kong or Kowloon hotel.

  • This TripAdvisor Member:
    • Liked — Convenience to airport
    • Disliked — At $220 US a bit pricy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ppilot's Summary
Date of Stay: January 2008
Travelled with: Friends
Visit was for: Other
Age group: 65+
Member since: 08 March 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Average price*: £116 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Convenient High Quality Stopover Hotel near Airport”

Novotel Citygate Hong Kong

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4 of 5 stars
London, United Kingdom
3 Feb 2008
3/3 found this review helpful

The rooms in this modern hotel are of contemporary design and furnished to a very high standard. If you have pre-paid for the room, and don’t wish to provide credit card pre-authorisation as a deposit for using the mini-bar, they will lock it with a minimum of fuss. Room 1810, a superior double, was spotlessly clean and had a user friendly desk with a bright light above for working, Alongside the large flat panel tv with a good range of satellite channels was a panel housing a range of video input sockets for the tv including a standard pc monitor port.

Bathroom is “open plan” with just the wc and shower in opaque glass cubicles [possibly an issue for sharers in twin rooms].

Minibus to and from the airport operates every 15 mins – at the airport follow signs to ground transportation centre then take passage on the left to terminal 2 and the coach station – the hotel minibus parks towards the far end (bay 30 ish ??). If arriving at Tung Chung MTR station take exit C and follow the signs through the Mall.

Breakfast 06:30 to 10:00 at 118 HKD is rather pricey, but a branch of Delifrance in the Citygate Mall alongside the hotel has breakfasts available for around 30 HKD or there is a “Taste” supermarket in the basement of the mall with an instore bakery. The mall’s food court “Food Republic” has a fantastic choice of Asian cuisine’s.

  • This TripAdvisor Member:
    • Liked — Location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MRC_London's Summary
Date of Stay: January 2008
Travelled with: Solo traveller
Visit was for: Other
Age group: 35-49
Member since: 13 May 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Average price*: £116 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great hotel and people”

Novotel Citygate Hong Kong

2 Feb 2008
1/1 found this review helpful

We stayed here for one night on our way to a cruise based on Trip Advisor feedback. We loved the hotel - the room was very modern, fully equiped, helpful staff, and wish we would have spent another night so we could go to Disneyland (which is near)! Being connected to the shopping center was wonderful which enabled us to go to supermarket and buy large sizes of toiletries for cruise. Only criticism was breakfast buffet where food was just okay. Although we knew they had a free shuttle from airport to hotel, I still emailed hotel and got a nice response immediately with complete directions and a map of counter in airport. We highly recommend this Novotel. When we go back we will stay here as it is on subway line and could take in to city easily.

  • This TripAdvisor Member:
    • Liked — the location
    • Disliked — breakfast buffet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArizonaTraveler2's Summary
Date of Stay: January 2008
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: 26 October 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, Girlfriend getaway
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £116 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“great transit hotel”

Novotel Citygate Hong Kong

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3 of 5 stars
Sydney, Australia
21 Jan 2008
6/6 found this review helpful

Very modern hotel located 10 minutes drive from the international airport. We had been to Hong Kong 6 months previously so did not really want to go into the downtown area again. You could go into the city quite easily and quickly as the subway is so efficient and still return to this hotel if you wanted. We were only staying one night and then leaving early next morning for our onward flight.
It was a little tricky finding the right desk at the airport (it was A16 in Terminal 1) but when we did it was fine. We waited about 10 minutes with some other people and then were walked to our bus. Check-in was fine and our room was very modern and comfortable. The hotel is attached to a large outlet store shopping mall but more interesting to us, it had a great new food court called Food Republic with probably 20 different options for eating. We just looked and pointed and did a meg ryan - I'll have what he's having. It was yummy and very cheap.
Next morning we caught the free shuttle back to the airport. A word of warning - don't rely on the hotel for a wake up call - ours never came. But other than that, it was fine.

  • This TripAdvisor Member:
    • Liked — Proximity to airport, modern comfortable room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lulu031's Summary
Date of Stay: September 2007
Member since: 12 January 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
Was this review helpful? Yes No
Check Rates
Average price*: £116 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Novotel Citygate Hong Kong

( 28-32 of 104 )
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Novotel Citygate Hong Kong Also Known As

Address: 51 Man Tung Road, Tung Chung, Hong Kong, China