As a member of Intercontinental Ambassador Club I have been spoiled by the treatment I have received in other Intercontinentals (especially Delhi and Vienna). When I arrived at this hotel I was informed that the usual Ambassador Club benefits do not apply - no free transfer from the airport, no access to executive lounge, the "free gift" was (no joke) a cheap paper bookmark. The manager was apologetic but explained that this was a new policy decision that took effect in January 2008. I explained that I also have a policy that I don't stay in this hotel any more. Left and moved to the Marriott where I got excellent service!







Rooms
Location (e.g., convenience, views)





