I would say that in general the quality of hotels in Asia is superior to that of Europe or America. And the Gran Mahakam is not exception: I stayed there for 4 weeks and everything was perfect.
I travel a lot for business and have little patience for poor or incompetent service. But there is no such thing at the Gran Mahakam.
- Rooms are as clean as they could possibly be.
- Laundry was never late and no item has gone missing.
- Service is amazing. Lots of smiles -- as everywhere else in Indonesia.
- Buffet breakfast is something else! That by itself would be a reason to stay there. Food from all over Asia (in addition to the standard American fare), many kind of fresh fruits. And again the service is A++.
- The Japanese restaurant in the hotel is highly recommended.
- And the various little things that make a difference, e.g. you get a welcome cocktail while you check-in.
- Good location.
An important piece of advice:
1) DO request a room in the BACK of the hotel. Rooms on the street side are awfuly noisy 24 hours a day from the non-stop traffic.
2) And try to get a room that is not over the disco. Even if you are several floors up you will still hear the vibrations from the loud music (I had to change room because of this).
Enjoy!







Value
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