I stayed there for 2 days, the rooms were average, food average for this type of hotel,its location in Jakarta is prone to demonstrations,and heavy traffic jams,give this hotel a miss.
From UK.
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I stayed there for 2 days, the rooms were average, food average for this type of hotel,its location in Jakarta is prone to demonstrations,and heavy traffic jams,give this hotel a miss.
From UK.
Value
Rooms
Cleanliness
Service
This hotel is a nice and decent luxury hotel of the Mandarin Oriental chain - but the rooms are slightly below the usual standard of the other Mandarin's elsewhere. I stayed on a Club Floor and the room was fine, but decor and details not up to the very latest in design and sophistication that you find in other luxury hotels of that category. However, the hotels staff makes up for any deficiencies - friendly and always very helpful.
The health club, spa and pool are great and provide the treat that you need after a tiring day of business in hot and stressing Jakarta. The location is great in the center of the city, close (walking distance) to a huge luxury shopping mall and a short taxi ride to more shopping possibilities.
The value for money is extremely good - you will not find any comparable level of service in Europe for such low rates. Being there on business is fine with good meeting facilities and cosy spots in the lobby's upper level. I missed, however, wireless internet connection which is pretty much standard elsewhere. But high-speed cable connection is free in all rooms.
Value
Rooms
Cleanliness
Service
We spent the first and last night of a 4-week tour of Indonesia at the Mandarin Oriental, Jakarta.
We were most impressed with the beautiful lobby, great bar, and nice restaurant, but really taken aback by our room : looking so old and dusty and outdated. But affter a 25-hour journey from home, I did not feel like not going to bed right away -which was excellent, by the way.
On the last night, we were greeted back by the staff which was surprising. At checking-in, I made it clear that I wanted to stay in a refurbished room, as the previous one was really wrong. THey tried to sell me the executive floor, for which I did not care. We were showed to the exact sale one as the first time. There i got dawn to the Manager on duty, and explained her that it was really wrong, so disappointing, and in any case, not up to the Mandarin standards anywhere else.
She explained that the hottel was being refuirbished, and "old" rooms were attributed to customers having booked through tour operators, but I got a free upgrade a a "new" room, which was the same, except it was new. It made all the difference.
We spent a great deal of time waiting for departure time at the swimming pool, attended to by hugely attentive staff, and we were mostly alone there.
This is supposed to be THE place in Jakarta. It is true it is very nice. For Jakarta.



