Room: Stayed in a Pool View Senior Executive room. I had a butler button in my room. When my blow dryer broke the concierge spent a couple hours driving around trying to find one for me. I wasn’t expecting turn down service so it startled me to go into my room and have things straightened and relaxing music playing in the background. I really liked the bathroom. It felt really big.
Check-in: The previous reviewer mentioned the interesting check-in. When I first walked in I couldn’t figure out where to go. I saw two tables with laptops and the people motioned for me to come over. Very interesting. It sets the tone for the rest of the hotel. Very unobtrusive.
Food: The food (I had seafood) was very good. We at ate at the Jakarta Restaurant every night. I love fresh squeezed fruit and they had plenty of it.
Pool: The pool we used (I saw two pools outside but only used one) was absolutely beautiful. Unlike any I’ve seen before. It was in the shape of a C with an island in the middle with trees on it. And I’m not sure how they treat the water because it was the perfect temperature and it seemed fresh (not chlorinated). The pool boys are very eager to help but sometimes I don’t think they knew what to do… that they didn’t seem comfortable simply walking up to a guest and asking for a refill/food/towel, etc. But if you got their attention they were quick to help. I must have ordered 5 fresh fruit drinks over the course of the day and those aren’t on the pool menu. They would go to the restaurant and have them made for me. The loungers were comfortable.
The complex consists of two buildings: The hotel and the Bimasena Club. They were separated by the pool I described above. The Bimasena Club houses the Gym and Spa.
Gym: Probably the nicest gym I have seen (whether it be in a hotel or a gym). The equipment was surprisingly good for a hotel. It also has an infinity pool and tub/pool that “leaves” the side of the building. The pictures don’t do it justice.
Spa: Very clean and great selection of treatments. For about US $100 I received multiple treatments. I didn’t have any money on me which I regret. I tipped each person very generously via my credit card but I often worry when I travel internationally that the money won’t get back to the person.
Safety: There is a high fence around the hotel and security (including metal detectors).
Activities: I was there on business so we didn’t have a chance to do anything outside the hotel. We did go to a high-end mall in Jakarta and although it doesn’t look like much from the outside it was very nice on the inside.
I have traveled extensively and this was one of my favorite hotels. It felt like an oasis. I hate to be so positive because if somebody goes with very high expectations it may not live up. But I would go back in a heartbeat.
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