This is the best hotel in Jakarta in terms of service and location. While the Grand Hyatt is more central, the Dharmawangsa is in the quiet south, in an excellent area which is outside the troublesome 3 in 1 traffic routes.
Staff are friendly, and go out of their way to help. The concierge helped one of my friends who was not staying at the hotel to confirm a booking and issue a ticket when all flights were booked solid on a public holiday.
The waiting staff at the lounge are well trained and it is truly service with a smile. Non obtrusive, they know when to leave you alone and talk business with your guests, but are ready at a mere gesture.
Rooms are spacious, with modern asian design features and double basinettes. Etro toiletries.
Hotel grounds are modern Javanese in design.
The breakfast buffet in the restaurant however, is average and not up the standards set by the rest of the hotel. (Just eat out.)
Pricey by Jakarta standards but worth it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, Great pool scene, pet owners
I selected this hotel as a top choice for:
Other