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The Park Lane Jakarta: Traveller Reviews

TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 14 reviews
14 Reviews
5.0 of 5 stars
8
4.0 of 5 stars
5
3.0 of 5 stars
1
2.0 of 5 stars
0
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#5 of 115 hotels in Jakarta
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  • Hotel class: 3 of 5
  • Rooms: 287
Description: Contemporary Business-oriented 18-story Hotel. This description is based on information provided by the hotel.
Address:
Jalan Casablanca at Kuningan
Jakarta, Java 12870
Indonesia
Check Rates: £48 ($85) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of The Park Lane Jakarta

( 5-9 of 14 )
“Great value for money”

The Park Lane Jakarta

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5 of 5 stars
Poznan, Poland
4 Mar 2008

I have stayed in the Park Lane twice in 2007, both stays were about three weeks long.

This hotel is probably by far the cheapest 5-star in Jakarta and it really does offer a lot compared to a few renowned hotels I've been to in Europe and America.

The rooms are nicely decorated and spacious, equipped with a very large mirror and an impressive bathroom sized much bigger than all others I've seen.

The hotel staff is professional, always friendly and smiling, and I have not come across a single person who did not speak English - again, not something you can expect everywhere in the world. They also do their best to memorize your name, a nice extra touch, especially for frequent visitors.

The executive option is also a good value, with the lounge located on the top level being a great place after long hours spent in the office - good spot for both business and leisure meetings, a complimentary small buffet/snack dinner and drinks.

The grade of the hotel location will most likely depend on your daily destination, so I can't rate it really - the truth is you will be using taxis to go anywhere, but on the other hand, you would do so from any other hotel in the city as well.

Cons:
- web access is not included in the room price and what you can purchase is not of the greatest value and is pretty expensive (exceeding 50€ a week) - a rip-off even for business, not to mention private stays...
- good looking but not a very comfortable chair in the room, unsuitable for long after-hours work... But this is similar in other hotels.

Overall, a great value for money, especially that the corporate rate was far less than the average price shown here.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
biz_and_leisure's Summary
Date of Stay: June 2007
Travelled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: 13 February 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
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Average price*: £48 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Comfortable, secure, away from downtown”

The Park Lane Jakarta

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5 of 5 stars
San Francisco
25 Feb 2008

Park Lane hotel Jakarta
I have a positive recommendation for this hotel. The service level was very high. We arrived early , before check in time and they allowed us to check in early. I know there's no guarantee of this but it shows a commitment to customer service. Other commendable services were the doorman, high security at the gate, the housekeeping and breakfast staff.
The room was clean, bathroom excellent. Big bathtub, lots of hot water, quick drainage, high water pressure. Small bottle water free of charge.
Yes, I see a previous reviewer commented on the cemetery accross the road; while it is noticable, it's also possible to ignore and not visible from all rooms.
Downside: Location is not good for access to train, shopping centers main roads. Taxis are a must for everywhere, nothing is walking distance. But this can also be a plus depending on why you need this location. Traffic is JAMMED 80% of the time. Count on a minimum 20 minute taxi ride to anywhere. With traffic, the ride to the airport was 1hour 18 minutes. This is reported as good timing!

  • This TripAdvisor Member:
    • Liked — great service, breakfast, clean, big room
    • Disliked — location a bit far from any action, this could be a plus too
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NewguySFO's Summary
Date of Stay: February 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: 27 September 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
People with disabilities, Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
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Average price*: £48 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Elegant, comfy and clean”

The Park Lane Jakarta

31 Oct 2007
1/1 found this review helpful

What I loved most about this hotel is its spacious bathroom. I could actually use the bathtub (and it's large, I could even extend my legs). I also liked its elegant design, a variety of tv channels to choose from, efficient and helpful hotel staff and super comfy bed.

Areas I feel could be improved include: more lighting as the room is too dark to read/write, longer internet cable so that guest can use their laptop while lying on the bed, Indonesian restaurant within the hotel, massage parlour, and better selection of room service cuisine (i.e. more local food).

The scary part is that it is located near cemetery area so I could see rows of tombstones from my room. It wasnt exactly pleasant especially at night. It is centrally located and close to Plaza Indonesia Shopping Mall.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milonotovaltine's Summary
Date of Stay: September 2007
Member since: 27 March 2006
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Average price*: £48 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Excellent quality for that price range”

The Park Lane Jakarta

13 Jun 2007
1/1 found this review helpful

I have stayed there on 8 occasions during 2007. I tried a couple of other hotels but for that range of prices, Park Lane comes first.

Check-in always is with a smile. They keep your name and preferences in their database which always ensures a warm 'welcome back' and speeds the check-in process up.

It is not in the city center but where is the city center in Jakarta anyway? To answer a past review, traffic is a nightmare anywhere in the city and not particular to this location.

You can ask a view over the city or over the old dutch cemetery. Rooms are clean and of a good size. Bathrooms are nice and clean. Room service is efficient. The only downside if you happen to come here often is the lack of change in the menu but there are so many good restaurants all over Jakarta.

You can also access the facilities from the four appartment towers belonging to the same group next door (access through the back of the hotel). Those include a minimart, a hairdresser and cheap 'indonesian' fast food. Breakfast is filled with a generous choice. From 'on demand' prepared waffles to fresh fruits.

As mentioned in an earlier review they might have some recurrent problems with the control of the rooms minibars (it also happened to me). Therefore, they have started to always ask if I want the minibar emptied. I find this request sensitive and if they forget to question you I encourage you to ask them to do so if you do not want to use any item (or need to use the fridge for your own purchases).

An excellent recommendation overall if you do not want to explode your budget.

  • This TripAdvisor Member:
    • Liked — Price
    • Disliked — Surrounding environment
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greggyfroggy's Summary
Date of Stay: June 2007
Travelled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: 30 July 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, pet owners
I selected this hotel as a top choice for:
Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: £48 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Place to stay in Jakarta”

The Park Lane Jakarta

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5 of 5 stars
South East Asia
1 Jun 2007

I was quite impressed with this hotel. The service is impeccable, the breakfast is excellent. The rooms are very nice and have high speed internet access at a reasonable cost. Can I say anything negative about this hotel. NO! The staff went out of there way to help me with anything I needed. It is a great hotel if you are alone or with a family, I would recommend this hotel to anyone and I will stay here again.

  • This TripAdvisor Member:
    • Liked — Full Facilities
    • Disliked — Location, but in a city of 28 million there is no good location due to traffic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mrbandot's Summary
Date of Stay: June 2007
Travelled with: Solo traveler
Visit was for: Business
Age group: 50-64
Member since: 23 May 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
pet owners
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £48 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of The Park Lane Jakarta

( 5-9 of 14 )
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The Park Lane Jakarta Address

Jalan Casablanca at Kuningan, Jakarta, Java 12870, Indonesia