this is an amazing hotel, everything was perfect, from the staff to the room to the breakfast. strongly recommended
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this is an amazing hotel, everything was perfect, from the staff to the room to the breakfast. strongly recommended
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Business service (e.g., internet access)
I spent four nights at the Hotel Mulia Senayan in late July 2007. I wasn't sure what to expect, as this was my first trip to Jakarta.
I'd booked a Grandeur room, and was given a large, room on the 23rd floor overlooking the pool. The room was nicely furnished and decorated and had a very comfortable, massive king sized bed. The bathroom was also large, with both a shower stall and a separate bathtub.
Check in was a bit slow, as there were many people checking in when I arrived. Getting to my room was a challenge, as you have to insert your key card into a slot in the elevator before selecting your floor. There was a mad rush to do this when the elevators were busy and I ended up missing my floor a few times .
Service was very good, although I had to call more than once to get ice one particular night. Each time I left items with a porter to take up to my room, I received a follow up phone call to confirm that they'd been received. I thought this was a nice touch.
My room rate included a fabulous buffet breakfast in the cafe. The food was excellent and the selection was mind boggling.
I had dinner three nights in il Mare, the hotel's Italian restaurant. The food was wonderful and the service was flawless. The fourth night I dined in The Cafe and very much enjoyed my meal there as well.
Security was very tight at the Mulia and I felt very safe. In fact, I was amazed to find security just about everywhere I visited in Jakarta. Metal dectectors, car and bag inspections, etc.
My only complaint about The Mulia was the noise. Every night I could hear music from a nightclub, but I never did learn the source. I was also surprised that I could hear the traffic, even though I was on the 23rd floor. I could hear my neighbor talking and rummaging through his closet as well.
Otherwise, it was a great stay and I'd happliy stay there again.
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I've stayed here a couple times, on business & I like it!
Check-in can be a pain, as they do get busy & they are 'thorough', which means you can wait a little.
However, once through that - the rooms are very comfortable. I got free broadband Internet in my rate.
Security is very tight (be ready to fight t get your room card into the lift slot) but worthwhile, given some of the concerns in Jakarta recently.
Staff are good, very helpful & cheerful. Breakfast is great - always space & very large choice.
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Me, my husband n my 3 years old daughter stayed here on vacation only. It was a wonderful night for us to spent couple nights in this hotel. All services was perfect start from the lobby until in the room. Actually that was the first time me n my husband stayed at this hotel. But they did the awesome job start from the first day until we checkout. The room was large and cozy and very clean. Great value, security was tight due to the recent hotel attacks. But nevertheless will be coming back again and again in this hotel if we come to Ivisit ndonesia. So, this hotel just d' best and 5 star for me.
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This simply a rebuttal to the "thin walls" and "better value" comments below. I have to chalk this up to the desire of some people simply to be contrary. Assuming his story is true does anyone care about bathroom walls. I can testify that the bedroom and living rooms walls are rock-solid: no bouncing hardboards or "strange noises" will be heard from the next room. As for value, at $135 US a night you will stay in a hotel that is $300-400 or more in most any other city of the world. It is gorgeous, excellent service, and has great facilities. As in many of these negative reviews, the commentor does not mention these other "better values". There are plenty of cheaper places of course, but if you want to splurge a little this is the place to stay. "Value" does not mean cheap. "Value" means you get your money's worth. You absolutely will at the Mulia.
Value
Rooms
Location (e.g., convenience, views)
Cleanliness
Check-in / front desk
Service
Business service (e.g., internet access)




