I am currently staying at the Grand Hyatt in Jakarta, a city where there are multiple 5-star hotels from which to choose. I think the major advantage of the Grand Hyatt would be its location, right on top of the Plaza Indonesia. Certainly no bargain for shopping (especially for Indonesia), but the mall is good for a variety of restaurants, Hard Rock Cafe, movie theater, etc. A lot of other hotels in Jakarta are not adjacent to malls, and this is not a city in which you'd want to walk alone at night, especially as a Western woman.
The good points of the hotel. The swimming pool is gorgeous and huge, the gym is the biggest hotel gym I've ever seen, and the room layouts are spacious. I love the walk-in wardrobe, and very comfortable beds.
The bad points. First off, avoid the Club floor! Not worth the extra price. I've stayed at quite a few Club floors in SE Asia and this is by far the worst as far as food. The complimentary breakfast is appalling, more like a cheap continental breakfast at a Best Western than a Club floor perk at a 5-star property. Also from what I can tell, none of the rooms are non-smoking, and although they do a thorough job cleaning I can still faintly smell smoke in my bed linens.
Overall a good hotel choice in Jakarta, but the Club floor is not worth the extra money unless your employer is paying.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, Older Travellers, Great pool scene, Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, pet owners, Families with Small Children
I selected this hotel as a top choice for:
Business meeting / Event