Stayed here for 2 weeks on business and will stay here again. For me, ideal location as only 10 minutes on foot from office. Booking through Tripadvisor very easy and worked very well, better rates through internet booking than at hotel. DeLuxe Room (non-smoking) quite basic but all essential facilities, a bit dimly lit, good selection of TV channels, writing desk, bed VERY comfortable, A/C efficient and not too loud, coffee/tea facility in room. Minibar (non-alcoholic) ok but a bit basic. Bathroom basic, clean, full sortiment of usual cosmetics and hair-dryer. View from windows nothing special and somewhat dismal. Room service (food and cleaning) very friendly and efficient, rooms very clean and well sorted every day, laundry service fast and not too costly. Boradband in room available on daily, weekly, monthly rates, price acceptable.
Hotel facilities fine, taxi service, bell-boy, reception and business centre very friendly, accommodating and professional. Small shop even more than willing to charge your NOKIA phone free of charge if you have forgotten your charger :) Breakfast standrad buffet, in main restaurant a daily changing buffet theme for lunch. Food quite tasty but has a tendency to be cold because staff leaves containers open and heating not very efficient. Cake shop, a French patisserie/cafe style place, a cozy pub with friendly and not pushy staff, prices ok, a wonderful national food restaurant serving Padang food - quite good (but in the countryside better and more authentic) and tasty, good selection. Eveneing music entertainment (unfortunately also some Karaoke at times). Part of the hotel is also a delicious Sushi Restaurant serving nice sushi, tempura, sashimi and other delicacies at very acceptable prices - book early to avoid disappointing wait as the restaurant seems to be very popular.
Didn't try the health club, spa, massage and swimming pool this time but will do so next month.
In summary: Very good value for money and a friendly attentive atmosphere.
Request non-smoking rooms early as they seem to be in short supply.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC