I stayed at the RitzCarlton over the new year weekend to celebrate New Year and also a weekend getaway. It has been a enjoyable stay. The Ritz Carlton Jakarta is the newest 5-star hotel in Jakarta, having opened for a little more than 2 years and is located centrally in Kuningan area of downtown Jakarta.
I booked the MayFair Club Suite since the rate between their standard room ( Grand Room ) and the Club suite isn't a lot of difference as the Ritz Carlton is having promotion for new year. The hotel has a grand and huge lobby that is decorated in a contemporary style and makes a good first impression. Upon arrival, I was escorted by the Guest Relationship Manager to the club-floor where I was checkin. Checkin was swift and in no time, I was relaxing in my room.
The Suite consist of a living area and a bedroom in total about 110m2. The bedroom is actually similar in design to their standard room and I am dissapointed to note that the bathroom is also identical to their standard room. I always feel that hotels should provide better room facilities for their suites besides just having a bigger space and not made them the same as their standard rooms in order to convey added value. There are 2 plasma TVs in the suite, one in the living room and one in the bedroom and they are of higher quality (Fujitsu). DVD player is also included. There is a writing desk and a sofa in the bedroom also. One drawback is that the writing desk lacks adequate power plugs. Overall, I find the suite is well appointedl but comes across as being too sparingly decorated. Still, the room is luxurious and comfortable and is the best hotel room I have seen in Jakarta so far.
The shower cubicle lacks overhead rainforest shower but is adequate enough to provide a comfortable bath. There is also a deep soaking tub though I am not so sure about the window next to it since there is not much of a view outside my room and you can't see clearly anyway when lying down in the tub. The hotel provides complimentary Bvlgari toiletries in the bathroom.
Next, the bed which is a large king size 2 poster bed. The mattress is quite comfortable but the duvet cover is too thin and feels "waxy". There are also 4 extra-large big long pillows and as if to demonstrate to their guest they got "value for money", it is stuffed so full and heavy that you can use them for weight lifting. I spend some time struggling with the duvet and pillows before I fall asleep.
Next the Executive Club lounge, which is called the Ritz Carlton Club Lounge offers discerning club level guests a exclusive and private sanctury to relax and enjoy their stay. This is one of the better hotel lounges I have seen so far. The lounge occupies nearly the entire 26th floor of the hotel and is very nicely appointed and spacious with comfortable sofas for reading and enjoying some drinks/food amid the tranquil and beautiful setting. And in the Ritz Carlton Club lounge, they really made your money worth by having five food presentations a day, starting with morning buffet breakfast, light lunch, afternoon tea, cocktail and a late night snack. And the food served is uniformly good, and of course free flowing drinks ( including beer ) througout the day. The breakfast is quite sumptuous and you can order more food to be brought up from the cafe. Most executive lounges of other hotels only offer 2 or 3 meals max a day. The lounge also come equipped with internet stations, a billard room and meeting rooms among other facilities. In fact, the lounge is so relaxing that I spent much more time in the lounge than in my room. This is also the best aspect / feature of this hotel.
Also visited the gym which is equipped with state-of-the-art equipments. You can actually watch TV on a screen on your trackmill machine. The hotel also have a spa and swimming pool and it is house in the 5th floor. The hotel selection of restaurants however is lacking, which consists of a Italian restaurant, a steakhouse and a cafe. There are no Chinese and Japanese restaurants avaliable.
Service is uniformly good as expected of a Ritz Carlton. Every hotel staff greets me when they meet me. Though to nitpick, it does often take longer than usual to get a response for service calls. For example. it took them nearly 20 mins for the hotel staff to come to my room to clear the dishes after room service and to repair a faulty lighting, which is longer than usual. Other than that, everything is fine.
Overall, it has been a pleasant stay and I highly recommend the Ritz Carlton either for locals/expats who want to spend a relaxing weekend or for business people on trip to Jakarta.










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