Spent three nights here. The first day we checked in pretty late , around 8pm and unfortunate there only left rooms with 2 single beds. After collected the key and carry all luggages to the room, surprisingly the room not even clean yet. So we carry all the luggage down again and debate we need a room with queen bed because we have our kid with us.
They offer the basement room with queen bed but without window, with no choice we pick on this room. Until we reach at the door step only knowing that this room was an disable room. I had read somewhere someone mentioned that the disable room bathroom was huge. Oh yea, we have a big bathroom BUT the room was tiny. We welcome by a lonely cockroach running around the bathroom. Then when we first on the air-cond, the yellowish water spray all over the room, the worse I was right under the air-cond! It seems like it has been long time no service..
I felt so depress being lock in this tiny room with no window, imagine three side of your bed was block by wall or cabinet, you left with a narrow lane to your bathroom.. And the worse thing was, this room you will not able to get wi-fi service! Which my packages should include free wi-fi. I call up and request to change my room the next day or else I ask for the re-fund.
Next day I woke up early to check with the receptionist if we need to carry all our luggage put at the receptionist to get our room change because we will be out the whole day again. The girl confirmed we can just leave the luggage in our current room. After we are ready to go out and drop the key, the receptionist change to a guy and he insist want us to carry out the luggage out from our room, a bit unprofessional to me. But fine, as long as they change the room for us.
When we are back, we got a room with queen bed and window facing the street, the room very clean and comfort. Besides some hairs found on the towers and they only provide hand washing liquid, the rest are fine. We bought some shampoo at the 7-11 just few shops away. I got the Internet access in this room. Oh ya, when you check in please ask for the internet code together so that you do not have to running uup and down again. They have just renovate so the place looks new. It is quite convenient because of the prime location to mrt is very near and also there are a lots of food stalls downstairs. Cheap and nice. You can get Chinese food as well but few two rows from here. Okay my nightmare was over..
The last day they even allow us to drop our luggage at their place after check out. Overall not too bad, we are not fussy people, just make sure you check in early to get the rooms above ground level if you want the Internet access, don't ever take the disable room at the basement, that is the nightmare. Overall value to money if you get the right room.
Gt rooms above ground level with window. Don't pick on basement room, it has no window and no I...
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