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M Hotel Singapore: Traveller Reviews

TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 35 Reviews
5.0 of 5 stars
8
4.0 of 5 stars
14
3.0 of 5 stars
4
2.0 of 5 stars
4
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#51 of 181 hotels in Singapore
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 412
  • Address: 81 Anson Road Singapore 079908 Singapore
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Sleek 29-Story Hotel located downtown in Shenton Way business district, 10 minutes from city center. This description is based on information provided by the hotel.
Business Centre Fitness Centre Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant Room Service Swimming Pool
Check Rates: £141 (SGD363) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of M Hotel Singapore

( 8-12 of 35 )
“Noisy, useless internet, robotic staff”

M Hotel Singapore

3 Nov 2007
1/2 found this review helpful

Checkin was quick - I had goofed up and was supposed to arrive the day before but the hotel still charged me a penalty of one day for not arriving but I wasn't surprised as this is just standard practice.

The check-in staff are robots. I asked for a quiet room but didn't get it. My room was facing towards the harbour and it was very noisy - there was like a very loud train shunting noise or a bit like a pile driver that used to go on all night till 3.30am every night I was there. I was with a group who were on a business conference and anyone on the harbour side got this noise but if you were on the other side it wasn't there. Some of the group I was with also complained but got various answers as to what it was. I was there only 3 days and I just put up with the noise to the point where I got used to it.

The hotel wi-fi internet was included in my room rate but it had a very annoying habit of loggin me out every 10 to 15 minutes. This also happened to other people in my group and we were doing presentations in the hotel and it was very annoying doing an hour long presentation and having to re-login every 10 minutes in front of an audience. I complained to the front desk that there was a problem with the internet and they responded they couldn't do anything as it was an IT problem but they didn't even ask me what the problem was so I responded "Are you going to ask me what the problem is?" at which I got the standard answer that it was an IT matter and they couldn't do anything about it - they never asked me what the problem was. Just robots.

The room rate they quote was S$310 then they put on a service charge of 10% which is something I only found out about at the checkout so the real room rate is $341 plus they add on 7%.GST so the total comes to S$365 per night. Why don't they just quote the true rate of $341 plus GST rather than add a 10% service charge/tip. They charge me including service chage and GST S$148 to launder 2 shirts, 3 T-shirts, 2 underpants and 3 pairs of socks. They chaged me including service charge and GST S$124 to print 116 pages in the Biz Centre.

Room furniture is cheap but I found the bed hard but good. They have a kettle in the room which I like if you want to make a cup of tea. The shower is small but always had hot water. Everything worked well except the internet.

Breakfast was good and we had lunch one day in the restaurant on the ground floor and it was very good.

If they fixed the internet,got rid of the noise and put in real people at the check-in I would go back but as this is not likely I will not be returning.

  • This TripAdvisor Member:
    • Liked — Restaurant
    • Disliked — Noisy, internet, staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
munizaga's Summary
Date of Stay: October 2007
Travelled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: 08 July 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Probably not
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
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Average price*: £141 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Singapore has some great hotels... this isnt one of them...”

M Hotel Singapore

2 Sep 2007
3/3 found this review helpful

We arrived on a late flight with high hopes, its listed as five star so we were expecting good things. The staff were helpfull but the room was well below par. It was small, had a kinda "IKEA" fit out to it and the cheap fittings were scratched and needed replacing. There was also a large stain in the middle of the floor, not great. The bed was a double (not a queen or a king, not very 5*) and myself and my wife both "rolled to the middle" repeatedly in the night (cheap matress).

Singapore has some great hotels, I've stayed in many of them, this is not one of them in my opinion. If you have an office nearby then go for it, its not that bad but unless you need to be there go for a better option.

  • This TripAdvisor Member:
    • Liked — Urm... bit of a bland place... like a plain cheese sandwich on white bread...
    • Disliked — The small, uncomfy room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockres's Summary
Date of Stay: August 2007
Travelled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: 24 August 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
People with disabilities, Older Travellers
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £141 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“I would definitely stay here again!”

M Hotel Singapore

Save Review
5 of 5 stars
Denver, Colorado
25 Aug 2007
1/1 found this review helpful

I booked a club level room at the M Hotel and was completely satisfied. The bed was one of the most comfortable we have experienced (could be because of the 19+ hours of flight time.) The room itself was beautiful, and very clean. The air conditioning worked very well, even with the curtains opened. The club level boasts breakfast, cocktails in the evening with hors de' vores, and 2 hours of conference room use. Great for a businiess trip. When we entered the club lounge, we were greeted by name each time. The service was amazing.

There were only two downsides: the shower is very small (with a bit of mold in the caulking, which we found at all three hotels in Singapore,) and the location. If you are doing business in the financial district, it is great. It is also convenient to the MRT Subway system. With a bit of knowledge, the MRT is a great way to get around...very clean and safe.

All things considered, we would definitely stay in this hotel for our next Singapore trip.

  • This TripAdvisor Member:
    • Liked — The view of the bay and the shipping area
    • Disliked — Small shower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BizTraveller48180's Summary
Date of Stay: August 2007
Travelled with: Spouse / significant other
Visit was for: Business
Age group: 35-49
Member since: 23 July 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
A romantic getaway, Older Travellers
I do not recommend this hotel for:
Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £141 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Small and cute Room”

M Hotel Singapore

Save Review
4 of 5 stars
singapore
31 May 2007
0/1 found this review helpful

After spending my holidays in Koh samui and taking a late flight back to SG,we decided to stay in M hotel as it was my bday.
Plus i had to work the next day so it was convinent for me to stay in the hotel since the hotel was only 5mins away from my office.

I was suprised that when we were checking in,the staff didnt even mention anything about it being my bday.
Usually,when i stay in any hotels on my bday,staffs are more attentive towards pleasing the guest.

However,the room was a consolation,since all the basic facilities are available.I like the decent sized bath tub and the LCD screen TV in the room.

Overall,i would like to stay in this Hotel again due to its location,near my office and near to the train station.

  • This TripAdvisor Member:
    • Liked — LCD Tv
    • Disliked — Check in staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MsSG's Summary
Date of Stay: May 2007
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: 07 November 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Great pool scene, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, pet owners, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping, Spa
Was this review helpful? Yes No
Check Rates
Average price*: £141 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Enjoyed the M”

M Hotel Singapore

Save Review
4 of 5 stars
Houstonian in Singapore
27 May 2007

We stayed two weeks at the M Hotel while we relocated and searched for an apartment. We found the room to be spacious with comfortable furnishings, a large desk, and nice bath. All the restaurants had varied menus and attentive staff. The hotel personnel were very helpful and offered great advice which made our transition to Singapore much easier.

  • This TripAdvisor Member:
    • Liked — Comfortable beds
    • Disliked — Shortage of towels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miscaorg's Summary
Date of Stay: May 2007
Travelled with: Spouse / significant other
Visit was for: Other
Age group: 50-64
Member since: 27 May 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Older Travellers
I do not recommend this hotel for:
Young Singles, pet owners
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £141 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of M Hotel Singapore

( 8-12 of 35 )
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M Hotel Singapore Address

81 Anson Road, Singapore 079908, Singapore