Where do you start with such a disgusting excuse for a hotel?? After a flight from the UK with 3 kids, we were hoping to get an early check in and to the staff's credit, they allowed us to use the pool while our rooms were being made up. The pool was dated, but the kids appreciated the slide.
It went quickly downhill from there. After checking into the rooms, we new we were in trouble when the electricity wasn't working, and the air con was on the fritz (not ideal in 35 degrees and 95% humidity!!!) We had 2 towels between 5 of us, and that was the extent of the "added extras". The mould in the bathroom was thick, and everywhere. The beds were the equivalent of what you may find in the Changi prison, excpet you wouldn't expect the same stains and rips at the jail.
We booked in for 2 adults and 3 kids but were presented with 4 beds, when I queried this the reception rushed up a straw mat in a sheet for my youngest - we didn't expect to be "away in a manger" in Singapore.............
Originally booked in for 3 nights, we took the cost of the first night on the chin and were staying at the Novotel within 2 hours of checking in.
Avoid this hotel at all costs, it's not worth your relationship!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping