Hello, just thought i'd give a TR on my stay at the Singapore St. Regis this month.
Prelude:
About two months before the trip I managed to get a good rate at the Singapore St. Regis with their "Taste of Luxury" package. Basically it was 740SGD (including tax) per night but the fourth night was free. Breakfast was included in this rate. So with a four night stay it worked out at $555SGD (about $400 us with tax). A hot breakfast at the St. Regis runs a expensive $40SGD a person. So with breakfast included it saved us $80 a day, so all in all it was a pretty good deal.
St. Regis Bentley Service:
Arrived from London on the A380 and was picked up by Jetquay .
The Bentley service is $265 SGD including the use of Jetquay, Singapore's CIP terminal who will take you in a buggy to your plane. It is quite an expense but they were bought at the cost of $800,000 a piece. Our driver was very friendly yet professional at the same time. Chilled water in the back seat, plenty of legroom, only problem was that it was too short!
Check-In:
About five staff members swarmed the Bentley upon our arrival (and I saw them do the same to every guest that arrived during the week, not just in the Bentley) and took our bags. We were escorted to checkin which was a very painless procedure. They had already processed our information and we just had to sign on the dotted line. We were then handed over to a Butler who escorted us to our room (via the very fancy elevators) and showed us around.
The Room:
WOW. That is all that can really sum it up. You walk into a marble foyer with wood accents. To the right is the bathroom with dual sinks, a lovely deep tub and a Plasma TV built into the mirror next to it. The shower had great pressure and a full length heated mirror, so NO fog. The main room itself has a 42inch plasma, nice wood desk, WONDERFUL bed, and ample storage space. My descriptions or pictures cant really do the rooms justice, you really have to be there to experience it. Great views of singapore from the windows. Bedside controls control the lighting and curtains in the room. VERY high tech room. Surround Sound BOSE stereo system in the room.
Service:
To be honest, I didnt think I would need a butler until I had one. It was really nice to be able to call him when you need something hemmed, want a cup of tea or coffee brought to your room, or need something . pressed. Very personable service, and very professional.
Pool:
Small but very nice and relaxing. Dosent get much sun so not very warm. Pool Staff will bring you misters, cold towels, ice water, and fresh fruit. Great idea.
SPA:
It was great. You get free use of the facilities as a guest and they were great. Nice indoor whirlpool, steam room, sauna, ice fountain, rain-shower etc. It is nearly completely made of marble. Also has an outside whirpool. They're are two of these facilities, one for men, one for women.
Final Thoughts:
What I wished this hotel would do better is advertise what they offer service wise. I looked through the inroom manual and many of the complimentery services the hotel offers were not in their. For example:
- The Butler will bring you complimentery tea and coffee 24/7
- Free use of spa facilities (most of the time I was the only one in there)
- Ipod connecter cables in the desk drawer for the inroom BOSE sound system (which was great)
- For a couple of days i was very confused on how to use the inroom controls. They're needs to be a manual on how to "operate" the room technology wise.
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Conclusion:
All in all a GREAT 5* hotel with GREAT facilities, GREAT rooms and GREAT service. I would stay again in a heartbeat. The little details here make the stay so much more enjoyable. Being addressed by name almost everywhere in the hotel is a very nice touch.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
pet owners, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Business meeting / Event, Shopping, Other