This hostel was advertised as 'boutique style', but this was far from the truth. We booked a double room which was basically just a small double mattress on the floor. The room had no window and it was so small that we had to put our luggage on the end of the bed. The building itself is basically an extension onto a residential building, it is a lot like a garage.
The bathrooms and kitchen were basically in the same room, and there were not anywhere near enough showers. One day we had to wait in a queue for over 2 hours to take a shower.
We had to give them a $50 room deposit which they decided to keep at the end of the stay because they said we had a lot of luggage. This just seemed odd? We had no idea that bringing 1 small suitcase each was considered a lot of luggage?
On our second morning there we found we had been bitten a lot. They were not mosquito bites, I don't know what they were? When we told the receptionist (who was cooking as usual) we got shouted at and she swore at us.
When we enquired about getting a refund on the rest of the weeks stay we were told that it was not possible. If we wanted to stay somewhere else then tough luck, they would keep the money for all 7 nights stay. The receptionist then shouted at us and told us that we were being disruptive.
To top things all off during our stay we noticed that the cats litter box was rarely changed. Whilst we have a cat ourselves, we did not appreciate finding that the cat had decided to do things elsewhere.
- Also Known As:
- 1 Florence Close
- One Florence Close Hotel Singapore
- One Florence Close Hotel
- One Florence Close Singapore