Our tour operator had advised us on this hostel and asked to pay 50% for our 8 nights stay ahead. We had wanted a triple with three beds and a double with an extra bed. We were 3 adults and 3 children aged 3, 5 and 9 years. We wanted something suitable for a family, clean and with a nice bathroom and plenty of hot water.
When we arrived at 6 pm the man at the reception was confused and knew only about one room. That room had 3 beds, the third being on a high platform reachable over a steep movable ladder. Totaly unsuitable for small children or my mother with her artificial hip! After a while he showed us another room in the basement, that smelled horrible, the bathroom was filthy with broken tiles and the toilet not even flushed from the last guests. The carpet in that room was dirty, with stains and very old. The beds sagged and in none of the rooms that they showed us the beds were made up and there were no towels either. We said that we could not possibly stay there.
The fotos on the website of the hostel look all right, but what we saw was very different. The main patio would be okay but it smelled bad and had a stale abandoned atmosphere.
I left to look for another hotel and when I came back my husband told me that the owner had not even introduced himself when he came, he had not said hello and he was very unfriendly and insisted that we have to pay two full nights.
I refused to do that and am now fighting with the tour operator through whicht we had payed the deposit to to get the money back.
This hostel is a nightmare and we are seriously angry with the tour operator as well for advising us on it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC