I am one of those who believes that while hotels can be stellar, it is it people who make or break the experience. Let me start by speaking in general about the staff at the hotel. Some of the friendliest I have ever experienced. One thing Peruvians do well is hospitality. The Doubletree El Pardo is no exception. From check in to the time we checked out, they were extremely accommodating. Did I mention the dry sauna in the room? I have been all over the world and have gotten upgraded a few times. Little did I know that an upgrade meant having that at El Pardo.
All that said, the one thing that makes this review 5 Star is their concierge - VIlko Dorsner. As I mentioned I have been around a bit and have had pleasant experiences with Concierges in various countries. Undoubtedly Vilko is at the top of his class. We had limited time in Lima and he took the time to understand what we were looking for. He did the standard concierge courtesies like setting up restaurant reservations and tours for us. That by itself made him exceptional in the delivery. However, it is what he did with regards to our cooking lesson request what made our experience in Lima extraordinary.
Normally we are much more organized and book way in advance, but we asked whether or not we could arrange for cooking classes while in Lima. We left on our city tour and left this in Vilko's hands. A few hours later when we returned we not only had our cooking lessons, we had those cooking lessons with one of the most known chefs in Lima Peru - Blanca Chavez (at her home, no less!!!). Our experience with Blanca and her son Renzo were memorable and it all happened thanks to Vilko. Without a doubt the recommendations and assistance from Vilko defined our trip to Lima.
I do not award 5 Stars ever. This merits an exception. If our travels take us to Lima again rest assured we will be looking to stay at the Doubletree El Pardo and look again to Vilko. You should as well. You will not regret it!!
- Also Known As:
- Doubletree Lima
- Official Description (provided by the hotel):
- Enjoy the comforts of home at our Lima hotel in Miraflores, just 30 minutes from LIM airport. Offers fitness center, fine dining and Peruvian folklore shows. ... more less
- Reservation Options:
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