I stayed here twice - before going to the Yasawas and when returning. I was on a budget, so I stayed in the dorm. At check-in they give you a towel and the key to your bedside locker, which is helpful.
This is a high-traffic place and can get quite noisy and dirty quickly. The dorm is air-conditioned, which is also lovely, but it's also right beside the bar and restaurant. It is incredibly loud at night, especially when people start getting drunk. Ear plugs are a life-saver, as the bus for Port Denaru comes at 7:15 a.m.
The pool is nice and refreshing especially after lying in one of the hammocks or on one of the loungers for a few hours. The ocean is fairly mirky and unappealing, though the water is quite warm. I didn't go swimming in the ocean here. Not many do.
At some point a local came and offered me a coconut drink. Always figure out the price first. But it was cheap and a cool experience. He hacked the top of the green coconut off right in front of me and popped a straw in. When I finished, he cracked it open and had me eat the young fruit inside. Pretty tasty.
The staff are friendly and will usually help you with your further bookings. But you do start getting an understanding of Fiji-time here. No one moves very quickly and there is no urgency to anything.
When I got back from the Yasawas, it was after major flooding from a huge storm. Parts of Nadi were still under water. Smugglers had a generator and were operating minimally, though they were serving beer! :o) Internet was down, water kept going off and staff were getting barraged by guests. And another cyclone was on its way. The staff kept everything under control. They tried to help all the guests they could - even though none of the inconvenience caused by the storm was their fault.
The staff are great, the dorm cramped, tiny and loud - but overall, a cheap place to start out from, but glad I didn't spend my whole vacation here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
9 May 2012
Thank you for sharing your comments further to your stay at Smugglers Cove Beach Resort. We are glad that you raised this issue with the high traffic, noise & constant cleaning needed. We had specifically assigned a housekeeping attendant daily to this lobby & public areas some time back just to ensure our floors & public areas are kept spotless as we saw how busy this time was and has worked wonders. This was a full time task and we will ensure that this is kept up - we regret that this did not happen whilst you were with us as half of our staffs were trapped in the flood not able to make it to work during this time thus no attendant was specifically assigned to these areas. We however were very grateful to the staffs that stayed back at the hotel & made yours & other guests' stay as comfortable as they could considering the facilities and the water situation then. We have passed on your kind comments apart from others and have thanked them for their great contribution.
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Also due to the high traffic & the noise around this time of the evening, we have added a new building with more private dorms, i.e. 4-beds mixed & 8-beds girls dorm only for more privacy & options for those that opt to move away from the big pirates dorm. We do hope to see you sometime in the future to experience our other dorm options. Thanks again & Vinaka Vakalevu.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC