This hotel comprises of three seperate hotels - Neptune Hotel, Importanne Suites and the Ariston Hotel. I stayed in the last of these hotels and would like to concur with all the other positive reviews listed on this site. Without going over the same points that everyone else raised, I'll quickly list my feelings:

1. The location of the hotel could be viewed from two viewpoints. It is a 15min bus ride from Old Town and is pretty much in its own enclosed resort. Because we were staying a week in Dubrovnik, we found this to be ideal - close enough to the Old Town for drinks and food in the evening - far enough so that you have the comfort of the pool/sea, no mad crowds etc.. I probably would have prefered something slightly closer to the town (ideally within walking distance) but I reckon it would take approx 1hr or so to do that.

2. The refurb'd rooms of the Ariston are perfectly fine - very clean, tastefully decorated, flatscreen tv (with channels representing all languages - CNN/BBC World for English) minibar, air con, safe, very large bathroom.

3. The hotel facilities are all shared amongst the three hotels as far as I could see. There are two pools (one paddle pool for kids) which were never overly crowded with a lifeguard who dispensed towels/loungers. One of the best parts of the hotel for me was the rocky jumps into the sea with ladders to get out at a number of spots. Highly recommended.

3. Breakfast is as listed elsewhere on the site and I found it quite average.

4. The bars of the hotel are average too. There is one in the reception area which has a wonderful terrace off it looking across the Adriatic Sea. Apart from that you are in essence sitting in the reception area. The barman here more than makes up for the lack of ambience as he is a pleasure to speak with.

There is another bar called the Cocktail Bar which looks just across the pools/sea. If you were staying in the hotel for a full night out, then this is where you would go after dinner. I found it fine as we paid this a visit on the first night. It seems to be very quiet as everyone seems to head into town for their nights out.

The food in the restaurants is perfectly adequate but wouldnt set the world alight.

To sum up, I found this hotel to be just perfect for what I required (a relaxing break catching some sun and sea) and a fine base to hit into town from. I would not give the hotel 5 out of 5 as I feel there are little things that are just not superb (food/bars/location maybe!) but the one over arching positive of the whole hotel (as mentioned elsewhere) is the staff. I found them to be genuinely determined to help you to enjoy your stay. They truly were a pleasure to deal with.

After having a problem at our original hotel we decided to look for an alternative . This was limited as many of the hotels in Dubrovnik were full .
We had stayed at the Imperial Hilton before and had enjoyed the experience but thought that would be difficult to match .
Then we found the Ariston .
Great location , superb staff, large rooms , great views and just a very good experience indeed.
Please dont go here as we do not want to find that the next time we book that it is full.
There are 2 hotels with a common check in so dont go to the Neptun 3 star as the Ariston is 4 star and that is justified.
The hotel is out of the centre but there are buses every 10/15 minutes just a short walk up from the hotel .
I just cannot be negative about our stay , just loved the place.

Stayed 4 nights at the Ariston (Importanne Resort) in June. We thought it was great. The room was big, clean, and had a wonderful sea view. The balcony had 2 nice chairs, a table and a lounge chair.

The room had a nice Samsung flat panel LCD TV, CD player, safe, thick curtains to keep out the sun.

The new landscaping was very nice and it was a short walk from the room down to the breakfast room and the pool/ocean. Breakfast was very good...a nice mix of continental and hot foods like scrambled eggs and bacon.

The pool was great (no problem getting chairs or umbrellas although they seemed to run out of towels all the time)) and the Adriatic is so clean and refreshing. Plenty of places to jump in with nice ladders to use to get out of the sea.

The staff (especially the blonde girl at reception, name starts with an "M") were extremely friendly and helpful.

I thought the location was great. Nice and quiet! A nice stroll down a seaside path takes you to the Lapad Bay area with plenty of action, and a hot 20 minute bus ride takes you to the old town. I found the old town to be pretty crowded, noisy and hot (although very beautiful), so it was nice to jump on the bus and cool off at the Ariston.

I would certainly stay here again in a heartbeat as the Ariston has the best combination of location, cleanliness, view, amenities and value.

Excellent and large rooms, with an overwhelming sea view. The hotel was clean and so was the pool.
Hotel facilities as restaurant and bar are a litle bit old, but still OK and clean.
Service is rather good, and hotel staff very nice, allways with a smile on the face.
Old city is a bit far away, but bus services are very often, and just outside hotel entrance.
The hotel building is brand new, fresh paint odour was still on the air, but it was a 5 star room, rated as 4 star.