Extremely disappointed - in my opinion, the Rixos Libertas is a 5 star hotel with prices to match whilst offering, 3 star standards and service.
Excellent location (20 minute walk to the old town or 5 minutes by taxi) spoiled by the very poor standard of service provided by mainly temporary staff. The few permanent staff are generally very nice but given the fact that thet are 'few and far between', they are simply not being given the back-up to improve matters.
Accommodation is, at best, basic and equipment 'cheap' and prone to breaking-down (Air-Con/TV etc.). Room cleanliness is not great either - staining evident on fabrics.
Views from the rooms and the sundeck however are spectacular but pool / sundeck area is awful - more like a helipad and from the adjoining 'restaurant' (which serves very average food) thumping music plays for most of the day - take your ipod with you to block out the noise!
The facilities in general are resonably good (Spa etc., but they are very pricey).
A new Italian manager has recently been appointed to operate the hotel - he'll have his work cut out for him and so it's likely to take a while before this hotel is able to deliver what it promises.
On a positive note, the Rixos Libertas seem aware of their shortcomings and therefore they should be improving matters going-forward.
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