This is one of your basic 3* hotels but I'd read some pretty good reviews of the Kaiser and was reasonably sure we would be OK, but it was much better than I had expected.
We eventually got through Passport Control at Monastir (nightmare - don't ask!) and after a lot of searching found our coach to Sousse. It had taken so long for the whole procedure- and I'd left my bottle of water on the plane so I was uncomfortably hot and thirsty - that I wasn't in the best mood when we arrived at the Kaiser. However, we found friendly welcoming faces at reception, and quickly got to our room which was a bit bigger than expected. It had a small balcony and a tiny, oddly-shaped bathroom with the shower tucked into a dark corner. There were examples of the local tiles everywhere - completely covering the bathroom walls and ceiling, and the "dressing table". There were no drawers at all but a tiled shelf which spanned the whole of one wall on either side of the "dressing table" (made, I think, of breeze block in a very simple construction and covered with tiles) and I think we were supposed to put our bits and pieces on that so we did.
The maid was still cleaning but seemed happy for us to come in and drop our bags. Language wasn't easy as she didn't seem to speak either English or French but sign language sufficed. This lady came in every day, cleaned the room and changed all the linen. The top sheet was always arranged in a fan shape or such, and one day we even discovered that she had sprinkled the sheets and pillows with red rose petals!
The hotel has a decent sized pool and a good number of loungers so a few people spent their time there although the beach is not far and is very clean. There is a bar and a mini market where you can buy the basics including the all important water (which cost 1 tnd - about 44p - a large bottle). We had a very pleasant lunch in the restaurant one day although I would say this was more for families with young children who like pizzas and such. Breakfast on the 5th floor was basic continental style with bread, butter, yoghurt, cooked meats, cheeses, hard boiled eggs and a sort of fruit puree a bit like jam which hasn't been boiled enough to make it set although it's thick enough to spread. Nice. I've read some complaints from guests who thought the breakfast was boring but this is fairly standard choice for the region.
The hotel has a hamam in the basement, and can provide all sorts of treatments. They haven't been open for long so it's still a bit rough around the edges although I had some great lymphatic drainage massage to help with swollen ankles, which was so good that I booked a second block of 3 treatments. As in a lot of Middle Eastern countries it's possible to haggle for the best price, and I got mine even lower when I booked a series of shaves for my husband.
We would happily return to the Kaiser - once they get the new airport open and we don't have to go through Monastir which is a hellhole.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC