This was a return visit for me, to a hotel of choice.
Unfortunately, there were problems. Those that affected me were referable to Thomas Cook, who else! For anyone who has yet to go out and who received a letter advising them that, because the indoor pool at the Tej had been closed for refurbishment they could swim at the Movenpick, this letter was “a mistake.” Naturally, I learnt as much only after arrival! Stuart (Rep.) earned my scorn not only for telling me “the Movenpick pool was never on offer” but that he likes his job and will vigorously stick up for his employer.
I went swimming once – to the Royal Salem. Their pool was fine, but I am disabled and had great difficulty getting into the taxi that was laid on, free of charge. The driver tutted at me as I struggled – and left me behind afterwards. I decided to avoid further humiliation. From what I could see of the new indoor pool, it will be a lot like the old. It didn’t look at all finished to me, but I was informed that the workmen had had water in it for a week to test for leaks and that it will only take a fortnight to do the tiling.
I was not informed of renovation work besides that taking place on the pool. However, it is also the case that carpets are being pulled up and new ones laid and the nasty ‘flu’ and hacking cough that affected me and many others may well have been attributable to the dust that was inevitably raised or to chemicals in the carpet glue being used. I would start to recover then get another dose, which certainly suggests something in the environment, particularly as, less than a week after arriving home, the cough has more or less gone.
Whatever the cause, illness spoilt my holiday, despite which I saw glimmers of the magic of the Tej at its best and I occasionally managed to relax. Staff were unfailingly great, particularly the restaurant waiters and the chambermaids. Emer’s winter tea parties were always pleasant affairs, and the management even laid on a buffet lunch one day to thank we regulars for sticking with the Tej. Needless to say, of course, a few of the luncheon guests were busy stealing bottles of water and such like. As for the food at the Tej generally, I found this variable, with over-cooking spoiling dishes.
The hotel now boasts wi-fi (free in the lobby but not in the rooms) and as I took my laptop I was able to skype my daughter in Scotland, thereby avoiding the expense of ‘phone calls on the unreliable public telephones, for which I was grateful.
The latest ‘must haves’ for the opportunist thieves are spectacles and medical equipment. A lady with whom I sat at table removed her hospital issue neck collar on day 2, placing it beside her, and when she came to pick it up, there was no sign. The poor woman was in agony for much of the holiday, so much so she headed for hospital immediately after landing back in the UK. Two people had their glasses stolen, including a man who said his had cost him £400. It was the same story; they were taken off and put down – as one does with spectacles – never to be seen again. My understanding being that there is no possibility of claiming from one’s insurance in such circumstances, don’t be careless. Take a spectacle chain (available from Boots) and hang your glasses round your neck rather than placing them on a table.
I was impressed with the disability assistance at Enfida Airport – as well as glad of it, as the departure gates are a long walk from check in. For those contemplating taking a taxi from the hotel to the airport, the best and cheapest option is to be had by consulting the equally brilliant and efficient Emer or Marina (Rep.)
- Also Known As:
- Hotel Tej Marhaba
- Tej Marhaba Sousse
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