We stayed at the Atlantis last month. It was OK but nothing spectacular. The hotel was full that weekend and maybe that's why the service was not that great but anyway, that is not an excuse for a hotel at this level. First of all, our room was not ready, we waited for one hour and a half, still not ready and then we were eventually given a room. After we got in, I noticed that the balcony had not been cleaned so I called to ask that someone comes to clean "Sure, we'll send someone right away. Sorry madam but we were in a hurry".... And i am thinking....ok, is there something else that was not cleaned because you were in a hurry? Anyway, problem solved, we made the best of our stay but the check in experience, along with the fact that when we wanted to take our luggage, they were hardly able to find it and one of the staff told me to go in and look for it myself...
- Also Known As:
- Atlantis, The Palm Hotel
- Atlantis, The Palm Hotel Dubai
- Atlantis The Palm Dubai
- Atlantis The Palm Hotel Dubai
- Official Description (provided by the hotel):
- Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more less
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