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Sheraton Jumeirah Beach Resort & Towers: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 118 Reviews
5.0 of 5 stars
50
4.0 of 5 stars
34
3.0 of 5 stars
16
2.0 of 5 stars
12
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#52 of 302 hotels in Dubai
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 256
  • Address: Al Sufouh Road , PO Box 53567 Dubai United Arab Emirates
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: Pyramid-shaped high-rise hotel set amid tropical gardens landscaped with over 200 palm trees and located on a white sand beach. This description is based on information provided by the hotel.
Business Centre Fitness Centre No Free High-Speed Internet Free Parking Pets Not Allowed No Restaurant No Room Service Swimming Pool
Check Rates: £303 (AED1929) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Sheraton Jumeirah Beach Resort & Towers

( 16-20 of 118 )
“A Nice Hotel”

Sheraton Jumeirah Beach Resort & Towers

18 May 2008
1/1 found this review helpful

My friend and I stayed at the hotel between May 3rd and 9th. Overall, it's a really nice and clean hotel with very helpful staff. As a Starwood member, I was also able to extend my checkout time to 4 pm instead of the normal 12 pm. One negative I would say about the hotel is its location. There's quite a number of construction going on (as pointed out by other reviewers here) so you sort of feel like you're stepping out to a construction ground sometimes. Having said that, I must say that the convenience of public transportation, especially the cab, more than makes up for it. A sample of the cost, including tips, of cab rides to/from the hotel are as follow: 80 - 100 dirham for the airport, 25 dirham to Burj Al Arab, 30 dirham to the IBN Batutta mall, and 70 dirham to the Gold souq.

There's also a bus one can take to the Gold souq. It's bus #8 or X25. It's around the corner from the residential building that's across from the hotel. If you have time to spare, this is a great way to take in the city and the cost is only around 3 dirham per person. When taking the bus back to the hotel, let the driver know that your stop is the Dubai Marina. Many of the #8 bus drivers do not know where the hotel is and would tell you that it does not take you there. The bus ride to the Gold Souq took close to 1.5 hours each way during the busy hours of the workday.

As for the hotel facilities, I love the gym. It's well equipped and not crowded. With the pools and the private beach, I guess most people do not need to use the gym. For squash lovers, there's also two squash courts.

Food-wise, the Peacock Chinese restaurant has really good food. The Sunday night Seafood buffet dinner on the ground floor, however, was disappointing. It cost 175 dirham. I guess our disappointment was mainly due to an awesome international lunch buffet we had at the Latitude restaurant in the Jumeirah Beach hotel earlier in the day. That was worth every bit of the 165 dirham it cost. Save room for the dessert because there's just so many variety for one to try out.

Room-wise, I think it was above average. Very comfortable. I appreciate the complimentary bottle of water they provided each day (otherwise you spend 16 dirham for a 0.5 liter bottle at the coffee shop on the ground floor; a much better alternative is at Starbucks, which is across the street from the hotel. A 0.5 liter bottle cost 6 dirhams or so. Basically you can buy two bottles for the price of one at the hotel). The hotel also provided some complimentary snacks each afternoon (e.g., dates and local desserts).

I would stay at this hotel again in the future, but for my next planned trip later this year, I'm planning to go to the Jumeirah Beach hotel. The food at the Latitude restaurant alone would make me want to stay there. 8-)

  • This TripAdvisor Member:
    • Liked — Beach, pool, gym.
    • Disliked — Location could have been better.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ismail_NewYork's Summary
Date of Stay: May 2008
Travelled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: 26 June 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: £303 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“great stay, apart from taking holiday during Ramadam”

Sheraton Jumeirah Beach Resort & Towers

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4 of 5 stars
London
15 May 2008

Me and 4 friends stayed here for a week and a bit, and really enjoyed ourselves.There is so much to do here, there is something for everyone and you would be mad to not have a good time! the hotel rooms were really nice and clean and the hotel in general was a very high standard. the staff were really helpful and all of the excursions we booked were made straight forward and stress free thanks to them.
my only dislike was the fact we had travelled during the month of ramadam! We knew this when we booked, but coming from a multi-cultural city like London, I presumed that non muslims would just carry on as normal! how stupid i was!!! The muslim men would not acknowledge us women! and any enquiries made to local taxi drivers fell on deaf ears or were answered with grunts! this was very intimidating, the hotel staff were mainly hindu's we discovered so everyone there were friendly and had no probs talking to us. there is definately a gendre split there and women are seen as second class. I DO NOT ADVISE ANYONE TO TRAVEL THERE DURING RAMADAM!!. The nightlife during the holy month was almost non-existent which was a shame as normally in the area's with lots of ex-pats the bars and clubs are supposedly really really good!! luckily for us the sheraton actually allowed you to eat and drink and smoke during sunlight hours!! eating was to be done behind screens though. music was also allowed.
The thing i found most amazing in Dubai were the buildings!! they are works of art! beautiful shapes and sizes they are really pretty. the mall of the emirates has the indoor ski slope! this was great fun!!! you can't leave dubai without having taken a ski lesson in dubai!!
The madinat was a great place to go in the evenings and probably a better hotel to stay in apart from it had no beach as far as i was aware. there were a wide variety of restaurants and bars. trader vic's had a really good atmosphere the food was delicious and the cocktail list was very impressive!
The sheraton hotel had a quiet atmosphere, again this was due to the month of year, the grounds were beautiful and well kept. the beach was lovely and the seawater was warm like a bath!! the hotel restaurants were really nice and the asian restaurant upstairs was delicious. (they even taught me how to make swan table decorations from napkins!) the hotel bar was quiet and cosy for a chat, no chance of anyone breaking into a song and dance though!
The only good thing about taking our holiday during this time of year was the fuss they made during the evenings the hotel had a huge tent put up, with all different types of foods and amazing huge ornaments, camels on the beach, shisa pipes, local music, it was true arabia and very posh. It was very interesting to see all the local men in their traditional clothing, enjoying the celebrations.
I would go back to Dubai, and even stay at the Sheraton again, as it is in a nice quieter area (from the beach you couldnt see any of the many cranes that litter the dubai skyline)
The hotel isn't in the happening area of town, but you can't walk anywhere anyway, everyone relies on taxis to take them through the construction site that is this city, so it makes no difference.
A trip to Wild Wadi waterpark is a must its great fun and the lazy rivers take you from slide to slide so there are no steps!!! i'll def return, in around 10 yrs or so once constuction is mainly over complete!! and when i do it will NOT be in september!!! xx Lea, 22, London

  • This TripAdvisor Member:
    • Liked — the beach, the rooms, the pool bar, friendly staff
    • Disliked — no evening entertainment, very quiet, screens around eating areas - all due to ramadam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lewlea's Summary
Date of Stay: September 2007
Travelled with: Friends
Visit was for: Quality time with friends
Age group: 18-24
Member since: 10 May 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, A romantic getaway, Great pool scene, Families with Small Children, Families with Teenagers
I do not recommend this hotel for:
Older Travellers
I selected this hotel as a top choice for:
Beach / Sun, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £303 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“big let down at big prices”

Sheraton Jumeirah Beach Resort & Towers

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3 of 5 stars
cork,ireland
26 Apr 2008
2/2 found this review helpful

facilities good with large green area and ample pool space and nice beach area. dont be fooled by the fancy foyer the rooms are really basic for the price and standard of food and service is poor considering the prices they charge on site...having returned one pool dish and advising of its poor quality and taste i still was presented with my 30euro bill with a smile. the penny has not dropped here yet on service and food quality but they do understand 5 star charging

  • This TripAdvisor Member:
    • Liked — pool and green areas
    • Disliked — room quality and food quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thedentist2's Summary
Date of Stay: March 2008
Travelled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: 26 April 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Young Singles, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, pet owners
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £303 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Comfortable stay”

Sheraton Jumeirah Beach Resort & Towers

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4 of 5 stars
england
12 Apr 2008
1/1 found this review helpful

We stayed at this Hotel on the return from the Maldives, and having heard so much about Dubai, thought it would be an ideal opportunity to combine the two. Being a travel agent I managed to secure a good deal at the Sheraton Jumeirah, and have booked clients here previously so knew it would be fine. If you are wanting to be right in the hub of Jumeirah, and pay the prices of the humongous Hotels down the beach (One & Only etc...) then this Hotel is not for you. It is the smallest Hotel on Jumeirah, and the others literally tower above it. Its also the last Hotel on the Beach, so taxis are needed to get you everywhere.

We booked into a standard room, and it was fine. Not the most modern or stylish of rooms, but never the less comfortable and problem free. They were spacious enough too and had all the amenities you would expect in a Hotel.

The staff were friendly and helpful, especially the concierge desk. The only thing I would say is you usally have to wait for a taxi, and sometimes this can be half an hour plus if its busy. But you can't not get a taxi as at the time we went, there was nothing around the Hotel e.g. bars, shops, restaurants so you couldn't just go for a stroll. The Marina however was being developed, which you could tell will be great for the location of this Hotel. Not sure when that will be done however.

Dubai is expensive, so be prepared to spend, especially in the larger Hotels. We did go the the Gold Souk one night however, and managed to get a kebab from a local stand for about 50p, and it was lovely.

The beach at the Hotel is good, but busy. Even busier on a weekend (in Dubai the weekend starts on a Friday) where they offer day passes to the locals who can use the facilities at the Hotel, so if you order food from the Beach bar, there may be a wait. This wasn't a problem for us, and welcomed the wait to cool down from the heat.

I hope you find this review helpful, but any questions, please ask.

  • This TripAdvisor Member:
    • Liked — It had a Starbucks in the Lobby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
miche26's Summary
Date of Stay: November 2007
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: 04 August 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, A romantic getaway, Girlfriend getaway, Older Travellers, Families with Teenagers, tourists
I do not recommend this hotel for:
pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: £303 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Mixed feelings...”

Sheraton Jumeirah Beach Resort & Towers

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3 of 5 stars
Stockholm, Sweden
1 Apr 2008
1/1 found this review helpful

I have mixed feelings about the hotel and our experience in Dubai. The hotel itself is very nice with large and clean rooms (although their age is starting to show), excellent breakfast and restaurants, wonderful palm garden, great service among all staff, good gym and sauna, private beach (altough it has been somewhat eroded as one reviewer mentioned, but it is still nice). So why the mixed feelings? Well, the location of the hotel so far away from everything else and in the midst of the enormous construction projects going on (although most have been finished) gives a sense of isolation. Sure, taxis are plentiful and cheap and you can't go anywhere in Dubai without a car anyway, but still there's this weird sense of being isolated in a man-built paradise with the sound of the waves and birds in the palm gardens competing with the sounds of the harsch reality going on outside the hotel complex with hundreds (even thousands?) of immigrant workers working around the clock to finish the luxury homes. As mentioned, the hotel staff is very service minded and there seems to be one person for everything - one guy hands out towels, another one carries your sun chair to where you want to sit, etc). I guess this is appreciated by many, but as a Swede I'm a bit uneasy of having people do every little thing for me. It just feels a bit like unnecessary luxury - a feeling that permeates all of Dubai. In summary, the hotel is recommended if you are looking to be pampered and for pure relaxation. But if you're looking for an experience that will enrich you as a person, don't go here - in fact don't go to Dubai at all..

  • This TripAdvisor Member:
    • Liked — The garden, pool area, beach and breafast
    • Disliked — Location, construction works outside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
john_matrix's Summary
Date of Stay: January 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: 01 April 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 1 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older Travellers, Great pool scene, Families with Small Children, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: £303 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Sheraton Jumeirah Beach Resort & Towers

( 16-20 of 118 )
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Address: Al Sufouh Road | PO Box 53567, Dubai, United Arab Emirates