Stayed here for 6 nights but not highly impressed with the hotel, in past i have stayed in rotana and hyatt chains and they are far better then this one
Arrived at hotel was asked to wait for 2 hours before i can get my room, ok acceptable as i arrived 11 in morning but no proper area to sit and not even offered a glass of water...the receptionist was not friendly at all and was full of attitude...first informed me no breakfast in my booking..however with agoda the breakfast was included...i said thats fine, i will pay for breakfast and will claim my money from agoda for the breakfast...then after 10 mins, she said ok i checked with manager and breakfast will be free...
The area to go to room had long walk but they provide golf cart but thats normally one way when you are going to your room...when coming to lobby you normally have to walk all the way...esp in summers its difficult due to hot weather...
i booked a suite, which was small in size then expected...room was very very small that there was no space to walk...lounge area was ok in size but not very big...bathroom was decent size...AC system was impressive and we use to feel cold after few hours in room
The overall staff was very rude...all had attitude in them...esp security and people at reception...it seems they didnt know how to smile or greet customers...i assume this is coming from the top...if your head management had attitude then all other staff with follow the same
hotel had nice view and restaurant, however it gets over crowded at night due to club and sometimes they do not even allow your taxi to enter the hotel, you have to get on the road and walk inside the hotel
The breakfast was not impressive, same menu every day and very basic items on the buffet.....
my son was not well so didnt come for breakfast once and we just tried to take one box of yogurt for him which probably didnt even cost 1 dhiram and the manager stopped us saying its not allowed and you should bring child here...
my overall experience was not good at all and i will not be staying in this hotel again for sure...
if i pay extra money i prefer the best from the hotel, but dubai marine beach resort was not upto my expectation
- Also Known As:
- Dubai Marine Beach Hotel Dubai
- Dubai Marine Beach Hotel
- Dubai Marine Beach Resort
- Dubai Marine Beach
- Dubai Marine Hotel
- Reservation Options:
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