This hotel was very disappointing. Despite advertising airport pick-up our request was totally ignored. We found it impossible to stay in the first room we were allocated. It was very stuffy and the air conditioning which was nearly non-existent did not do anything to help. The window had been screwed down and was impossible to open. We asked to change rooms and the second room was inhabitable despite the cracked sink and leaking bath!. A fellow guest with the same problem decided not to stay at all and checked out immediately to go and find another hotel. The working staff were anxious to help us, especially in the restaurant where the food was good value for money, but the management was very poor. This was an experience we would not wish to repeat.

This hotel is a bargain. Great price, good location. Very clean, attractive restaurant w/good food(if you like Indian cuisine). However the management is terrible. Two of us were travelling together. I arrived and checked in am no problem. Left a note for my colleague who w/arrive late pm. I SAW the reservation and the desk staff (the only competant management I saw)acknowledgewd it. However by the time he checked in later that night the reservation had disappeared. They denied it even existed until he produced his conf email. Our travel agent had guaranteed them.) He had to be transferred to their sister hotel in Bur Dubai, causing us to be late for our meeting the next am. The duty manager was adamant that they were not at fault. To make matters worse the next evening a female colleague stopped by for a drink and dinner after our meeting. The same DM was on duty. We were hounded to provide her ID twice, since they didn't like the first one. Their implication was clear to all concerned, including her. Suffice to say that racial profiling was going on. She was highly offended, as were we. Their demeanor changed when they learned her nationality and occupation. Ugh! The GM was never to be found to discuss the situation. Disgusting behavior. On the plus side, the rooms are quiet and suprisingly nice - much like a US motel , very clean, attractive modern furniture & decor,, comfortable beds w/ good linens ,w/minibar, cable TV, and room service. But beware the management, and get a confirmation fax from them in advance.

This is a very disappointing hotel and represents poor value for money. Okay, it might be less expensive by normal Dubai standards but you can't help getting that 'ripped off' feeling. I have read other reviews that said the rooms are small. That is an understatement. It appears clean but is badly in need of basic maintenance and decoration. The basin in our bathroom was blocked and we had to share with a cockroach but the hot water was plentiful. Most staff were friendly and helpful but one was quite the opposite. Our advice would be pay a little extra and avoid this one. It has the potential to take the shine off your holiday.

A 2 star hotel with better facilties than some 2 star hotels in Europe - eg prompt room service. The rooms were small but clean, the staff were friendly and helpful. The buffet breakfast was less than plentiful, but there was a very cheap buffet lunch for 14 Dirhams.It is a short taxi ride from the Gold souk or the bus stop is about a 5 minute walk away.

Do not confuse this hotel with the Panaorama Dubai Hotel a sister hotel on the other side of the creek, rather dubious clientele at the "pub" there every night and it was very noisy. Very large rooms here but no hot water and dirty towels. Also good room service.