We stayed tue thru thur it was in room 130 with my own whirlpool in my room plus a roll away bed. Room was clean beds were wonderful and so was the lazy boy chair in room Which I was extremely happy for because I had back surgery and I used it about 4 am every night!! Towels were white and fluffy smelled good, I know because I went threw so many from going in pool, hot tub, and my own whirlpool in my room. My mother who is 76 years old loved the whirlpool ALOT!! I had no issues at all, If I needed something all I had to do was ask, towels, coffee, blankets, pillows yes I was a needy guest but was all given to me with a smile. I was grateful and left them a little tip for the extra smiles. When I checked in I asked where to eat, Chinese across driveway that was wonderful. another time I called desk ideas for pizza JJ's I was so happy I brought the clerk some pizza. I read all the story's here on trip adviser, I always go here first to read what people say. I can tell you all stays are different. BUT, the owner greeted me hello and goodbye she brought me my roll away bed and pillows and blankets what owner would do that if they did not care about her customers and her business! How wonderful to find a caring person in this crazy world. Now breakfast, was not extremely wonderful, but it was fresh, clean and good! I do not have a chief in my kitchen in the morning so I really did not expect one here. Breakfast was yogurt, cereal hot and cold, fresh fruit, bagels, toast, fruit toast, bisquit and gravy and the best waffles ever!!! I had the pool to myself and hot tub to myself. There were truck drivers, and families with little kids and families with the boys who could be loud but really it was a quiet stay. Hotel was full both days so book ahead. Also take advantage of the points and stay at best western and get those points for a free room!