This hotel stole $123 from me after refusing to cancel my reservation, despite the fact I called a full 24 hrs in advance. Apparently they value stealing other people's money more than they value quality customer service. I have left numerous messages with Mark, the hotel manager and he has not returned my calls or emails. I am attempting to contest the charge with my Visa card company, but don't expect to get my money back. Avoid this hotel if you make a reservation and may need to cancel it.

Another good Holiday Inn stay. Clean and friendly, wireless was good, and close to the UM campus so there were plenty of good eating places just a quick drive away.

This hotel is good value for money and only 7 minutes drive from downtown. The room was clean and quite large with a seperate lounge and dining area. The pool/whirlpool area was clean, the water warm enough for our young daughter to swim in.

The bed was comfortable and they provide 3 pillows per person.

We did not eat at the hotel, so I can't comment on that.

The front desk staff is helpful and friendly.

The only thing negative is that in our room with a fridge and microwave, there was no crockery or cutlery - not even a teaspoon.



I would stay here again and I would recommend it.

We had a great experience at this hotel. The staff was warm and friendly and the room was clean and very spacious. I LOVED the beds and pillows! It would have been nicer if the breakfast was included, but the offerings in the lobby restaurant were very reasonably priced.