Angkor Sayana is a beautiful new building only being opened three months ago. It is well located across the bridge from the main centre of Siem Reap and walking distance to Pub Street, shops and markets.
The building itself is beautiful with timberwork throughout with lots of small details in the decor. The lobby is imposing with adequate lounges, two computer terminals and bar all opening into the restaurant on the corner. Through the lobby and bar access is gained to the salt water pool. It is not much bigger than a plunge pool but more than welcome after a typically hot Angkor day visiting the ruins.
The rooms are well appointed and obviously everyting is new and in good working order. Plenty of English language channels on the TV, however the wifi connection was a problem throughout our stay, the only time in a month in Vietnam and Cambodia. We met the Australian owner at one stage who bought in the IT person to fix the problem with no better result. However there are terminals in the lobby to check emails etc.
The real asset to this hotel is the staff. They are wonderful and will do anything for you. English is not great in all cases, I did manage to get deep fried ice cream when asking for a bucket of ice! But that aside they are great. The owner told us that it is policy that the 10% service charge goes directly to the staff, something that is not common in Cambodia, it is normally raked off by the hotel. Yes they need some further training but with the poitive attitude of the staff and management I'm sure it will work.
Breakfast was good, big range of food, hot coffee for a change and the food was also kept hot, very unusual through our travels so far.
All in all a very pleasant stay in a beautiful building with exceptional staff.
- Official Description (provided by the hotel):
- Overlooking the picturesque easy flowing river and historical old French quarter of Siem Reap, Angkor Sayana Hotel & Spa is the latest addition to the Cambodian boutique accommodation sector. ... more less
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