My sister and I stayed at the City River Hotel during Christmas of '06, and it was a happy experience. We had a bad experience with the taxi driver from the airport to the hotel ("If you don't book me for the entire trip, you are killing my family"), so we asked the very kind receptionists for a professional and good guide and driver for the entire trip. They delivered, and found us an educated and passionate tour guide (Leang Kihn, who became our friend; $20/day) and friendly and prompt driver (Bun-Heang $10/day). We wanted Bun-heang to drive us back to the airport on the last day, but he had business in Phnom Pehn. This wonderful driver had his own cousin come pick us up promptly at 6AM!
We had a great trip--the hotel was clean, quiet, in a great location (5 minute walk to downtown and safe), the restaurant is fine, and the air conditioning was great.
The one warning I can give is to make sure you deal with the same concierge staff member when booking tours. The very nice person we had during the first night allowed us to pay up-front, and customize the tour. As we were leaving, the 2nd concierge staff member said "Wait, you didn't pay for the tour yet!" He was very unprofessional and almost kept us from missing our flight. Thank goodness I kept my receipt. Wherever you end up staying, make sure you keep your receipts and that the front desk keeps a record of your payment.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Girlfriend getaway, Older Travellers, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, People with disabilities, Great pool scene, pet owners, Families with Small Children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites