We were due in town for my son's wedding. He booked a large apartment for us all, in person, around September. What he viewed was great! He returned during December to check all was well. He was told at this point that some refurbishment was due & we would be given two rooms of equal standard. However, when we turned up on Christmas day after travelling for many hours from New Zealand, the rooms we were shown were musty & neither up to the standard of those on the website nor the ones my son had thought he had booked for us. The staff were uninterested & unwilling to try to meet the accommodation standard we had checked before.
On the basis of the service we received we decided not to stay here.
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