I stayed here a few times and I finally got a time to review it. This is a great hotel to stay at Shenzhen. They are not too far from Hong Kong border. The hotel is connected to the posh shopping mall, MixC with brand names boutique. For convenient, the hotel is 10 minutes walk to MTR station (Grand theatre exit). You can get around Shenzhen with MTR so it is a plus for staying at this hotel.
Room size is huge compare to hotels in HK. I stayed at their club floors (above 25 floors) and the layout of the room is quite strange as they put shower in the center of the room. Diamond amenity consists of fruit plate and cookies. Nespresso machine and tea pot are in the room as well. Local brand toiletries with strong minty smell.
As diamond member, you have access to their grand lounge at 25th floor. The lounge has free breakfast in the morning and hot snacks from 5:30 to 8:30 daily. Concierges at lounge are friendly and speak excellent english. Beautiful city view from the lounge area.
Spa, swimming pool and health club are at 3rd floor. I didn't use the spa yet so no review there, but the health club and swimming pool are tastefully designed. Separate locker rooms with shower, sauna and hot tubs. The attendant did an excellent job to keep the locker rooms clean.
There are few restaurants choices at the hotel. The show kitchen buffet at 32nd floor, 1881 northern chinese food at the ground floor, along with La Terraza italian restaurant. I believe there are few others restaurants at the top floor that I have not try yet. My favorite is 1881 chinese restaurant, on the spicy side but the food is excellent.
Overall, this is a good place to stay at Shenzhen. Great amenities by Grand hyatt and convenient to roam around town.
Rooms at club floors (25th floor and up).
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC