as an expat and having lived in Asia for over 30 years, I can say that I have seen my fair share of hotels.

It is my honest opinion that this hotel is one of the nicest I have ever stayed. On checking in I asked how much would it cost to upgrade to a junior suite, unfortunately they were all booked but receptionist upGraded me to the executive floor free of charge.

The room was very large, very comfortable and very well furnished. The Hong Hong restaurant was superb and staff very attentive.

The only minor down side was the night security guard touting for ladies of the night - but that happens all over China.

Great hotel and very fair prices. Highly recommended

Our experience with this hotel this June has been the worst to say the least...Its a bright new shiny place, but the service and overall trearment is awful.They have a nice breakfast buffet, however many times we found roaches and insects on the dinning table & have given a written complaint to management however nothing was done about it.There were also petty incidences wherein the housekeeping has over charged for laundry, this was brought to the notice of supervisor however we didn’t escalate this issue..The Airconditioning unit konked off one night and no/little ventilation made the situation even worse. It was only after a lot of difficulty that we were given another room for the night..We managed to get the room changed as we were to stay for 30days, however the hotel tried to charge us for a supposedly broken wine glass in the new room which we had in fact pointed out to the housekeeping.Most of the staff do not speak english beyond"good morning".Check out service is awfully time consuming, its only when we created a scene in the reception that they finished with us in 45 mins.Overall a good hotel with highly unprofessional staff (except the doormen &Concierge)..