We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
£44
Breakfast included
Hotels.com
Booking.com
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (79)
Filter reviews
79 results
Traveller rating
46
19
11
2
1
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
46
19
11
2
1
See what travellers are saying:
Selected filters
Filter
Updating list...
5 - 10 of 79 reviews
Reviewed 11 September 2014

This hotel is well situated in the city. The hotel was fine, quite basic, but clean. The lift was extremely slow, but I liked the fact that you had to use your door key to get access to the bedroom floors.The breakfast was very Chinese, little if you want a more Western style it was quite limited.

Date of stay: July 2014
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Ruby37
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 March 2014

This hotel has good location to CBD and airport, the breakfast is just so so as we know about express Holiday Inn.
Overall, it just match our expectation, however I don't have high expectation for this brand. a little bit over price, I don't know why it is much more expense than Holiday Inn of City in official website, but it is not great as I thought. Let me find the reason next time when I stay at Shenyang.

Date of stay: March 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Liang Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 March 2014 via mobile

Check in was good and efficient. Used the Lobby Washroom.... Oh my... You suddenly downgraded to a roadside motel.

Room was ok but broken shampoo dispenser and used half-empty bottles......

Only one night. And it is close to the airport.
Got welcome fruits which was a nice touch.

Date of stay: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank HappyTrip20
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 January 2014

I was mortified when I found out that client's secretary had booked me in this hotel for 1 night. Even though the hotel is relatively new, my room wasn't thoughtfully designed, especially the bathroom. Instead of a walk-in shower, there is a tub that is quite high to climb into. Yet, somehow, water spills all over the bathroom floor and the shower curtain already smells of mildew.

Breakfast offering caters to Chinese clientele and very basic. Internet speed is not great.

Note to self, next trip to Shenyang, book Grand Hyatt myself.

Date of stay: December 2013
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Louis W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 October 2013

Smokers hotel. If you don't want to be barraged with smokers, don't stay there. I booked a no-smoking room. The hotel put me in a smoking room. I asked to be moved. They moved me to the non-smoking second floor --- overlooking the heavy machinery and construction outside -- which also blocked the entrance to the hotel. I could not hear my friend standing next to me in the room over the noise. I asked to be moved again. They said they only had a few non-smoking rooms and they all overlooked the street construction. I asked for a room that might have been empty for a couple of days - not occupied by a smoker. It still smelled of stale smoke, but was better than the first one. I did not sleep well.

The next morning, the walls were vibrating from a loud pounding. The adjoining building was also under construction. The hotel had provided no notice in advance and no notice on check-in that there was going to be building-shaking noise.

I asked once more if there were any rooms that were quiet. They moved me to another room that they "guaranteed" was quiet. Maybe... not.

That afternoon I went out. When I came back, there were three men in the lobby, smoking. This is a violation of local regulations (and there are plenty of placards stating so) -- no smoking in common areas --- effective May 1, 2011. Yet the hotel did nothing, and when one of the men started to get on the elevator with his lit cigarette, the hotel again did nothing. In fact, they laughed at me when I objected to the smoker.

The next morning the walls were shaking again. I had planned to do some laundry - one of the reasons I chose this hotel is they have a self-service laundry. So I bought my laundry coins. I planned to check out as soon as I finished.

But there was one more insult the hotel had for me. The machine did not register 45 minutes drying time for my second load as it had for the first load. The second one was only 15 minutes. I called the front desk. They sent the worst non-service person ever. She only wanted to argue about the situation, claiming she did not understand what the problem was. I had explained it to her (in the local language) five times and was becoming really annoyed when another hotel employee came in -- her manager maybe. She started discussing the problem with him... so yes, clearly she understood. I was outraged. I told her to stop wasting my time and either use her key-card to add 30 minutes to my time or get me another coin. Finally, after another 10 minutes, she went to get a coin.

I took my clothes as soon as they were dry enough to pack and checked out of the hotel.

The "free" night they promised me for all the room changes disappeared. Then, they tried to hand me a receipt showing I had paid nothing when in fact, they had just charged my credit card. I had to ask for a proper receipt showing I had paid in full.

With the construction, the room changes, the smokers, and the arguments from the hotel staff, my business trip was ruined. I got almost nothing done. I will never ever stay at that hotel for any reason again.

Room tip: To choose a good room, find another hotel.
Date of stay: October 2013
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Terri M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews