I was very excited about my stay at this "wonderful" hotel. They were very friendly with the reservation and very accomodating as I had an early international arrival (8am). Upon arrival my room was ready and I was very happy about the hotel choice. The location is excellent and close to many things in Barranquilla. Front desk people, bellman, housekeepers, etc were very nice and friendly. Quite dissapointing was the service by the pool, the reception lady at the pool was all the time on the phone more likely having a personal conversation, I guess thats why she didnt offer us towels, menus, etc. I ordered a few things from the menu, took my order and came back 20 minutes later to tell me that they didnt have what I was ordering, or the order will come incomplete. I think I made them feel bad so they send me an amenity to my room but that didnt content me anyway. I was expecting Sonesta Miami service in Barranquilla but I guess I was wrong. Way to go Sonesta!
- Official Description (provided by the hotel):
- The Sonesta Hotel Barranquilla is attached to a new shopping mall, casino and Coco Beach Club - the city’s largest nightclub. ... more less
- Reservation Options:
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