My firend and I were staying at the hotel in February this year and our stay was quite enjoyable.
The territory is vast enough but it was nice to take a walk as everything seemed well maintained. The food was generally good. We were on half board but that was enough for us as dinners were quite substantial. The service was also fine and helpful.The check-in and check-out procedures were fast and if we happened to inquire about something we always got polite,detailed and accurate answers at the reception. The stuff was friendly, helpful, like i said already, polite and, as compared to Tunisia for instance, not annoying. Though we are from Russia we spoke mainly English to the stuff but didn't find their level of the language awful and frightning))(I'm not a native speaker though =). On the contrary, we were mostly understood and the stuff demostrated sufficient understanding of our English as well. Our room was quite spacious and everything necessary was provided for us there. It was tidied up regularly, quickly and thoroughly enough.
Bearing in mind the price of the tour, which was affordable enough, the hotel's quite good with its helpful stuff, fine rooms and a nice territory.Even though it's not near the city center, there are enough facilities in the hotel area to keep guests busy and entertained, especially if it's a family type of a holiday. Unfortunately our vacation was interrupted by the notorious events taking place in Cairo due to the revolution and my friend was really reluctant to leave early as she enjoyed warm weather, the sea and her stay at Sonesta.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
27 November 2011
Dear Sir/ Madam,
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We would like to thank you for your visit to Sonesta Pharaoh Beach Resort Hurghada; it was truly a pleasure to serve you.
We hope that the accommodation and service were up to your entire satisfaction and met your expectations, as guests satisfactions is what we really strives for.
We would love to have the pleasure of seeing you as a regular guest to our property.
We would also like to mention that we were very pleased to know that you had enjoyed your stay with us, once we read your review we were all filled with content to know that you were pleased during your stay with us.
We also assure you that we are working on improving the staff language skills and we are looking forward to your next visit and wishing you the best in your business and personal endeavors.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC