I've been to Sharm a couple of times before and had great holidays. I had an exceptional stay at The Hyatt 2 years ago. Unfortunately the hotel was full booked this time and so my friend and I chose The Hilton Waterfalls as a 5 star alternative. All reviews on this site and the travel agent gave it good reports. I thought the hotel was more 2/3 star. The hotel was very poor and had shaby facilities. Our room had rusty tiling in the bathroom and the shower curtain didn't fit, which meant there was a flood every time you wanted to wash. For 2 days our mini-bar remained empty...the safe didn't work....our towels were practically rationed and it was only when we started tipping that we got a new shower curtain, towels and mini-bar. there was significant building work both sides of the hotel....on the beach for the next hotel there was constant digging and a huge crane!!!The hotel is very Russian/Eastern European - 90% bookings - and they are mostly AI, which felt really quite isolating. When we went to the fish restaurant which is paying, there was only us and another couple there! There was no evening entertainment.
The hotel is also a good 10/15 minutes away from naama bay - again isloating. This is NO WAY a 5 star hotel and I would not go back there (or to another Hilton) if you paid me.









Value
Business service (e.g., internet access)




