After just returning from a very enjoyable stay at this hotel I was really surprised to read a number of the recent reviews.
I booked the trip on a hotel comparison site and got a really good half-board deal with you-travel and flights with XL. We booked a taxi from the hotel to meet us at the airport and I would recommend it (a bus transfer was the last thing I needed after a long flight!) On arrival we were greeted warmly and shown to our room which was next to the pool and overlooking the beautiful beach. The bed was huge and the bathroom came complete with two fluffy robes. We also had a complimentary fruit bowl which was a nice touch. The room included a fridge, electronic safe, good wardrobe space, and a televison (showing BBC World and a decent movie channel).
Each day the room was cleaned brilliantly and sheets were changed (yes there was the odd bobble but really get a life!) We had two very amusing towel sculptures from Ibrahim the cleaner and he was only to pleased to help with any requests or problems.
The hotel is based in the middle of a Sharks Bay - the resort is clearly still being built but suited us perfectly as it was quiet and away from the all the hussle and bustle of Naama Bay. If you want nightlife just jump in a taxi it's only a short ride away.
As for the food we ate three meals a day at the hotel and thoroughly enjoyed them. If you only eat traditional English food go to Tenerife or Spain. Also if you are not willing to try new things why bother travelling?? Breakfast included omelettes, pancakes and eggs cooked to order as well as freshly squeezed orange and lemon juice (it may taste a little different from tescos but hey this is a different continent!) For dinner the Pergola restaurant serves fresh fish every day. The portions are big and it wasn't very expensive at all. In the evening there was a different theme each night in the main restaurant. The waiters were very helpful and keen to know if you were enjoying your meal. We had one miscalculation on our bill on the first night and they were literally mortfied!! I had a complimentary beer delivered to my room that night and another with my meal the next day! Some of the dishes on the hot plates are repeated throughout the week but there is still plenty of variety. Don't forget to go outside and see what they are cooking on the grill - the kebabs were delicious.
We went to the beach each day but there are a number of pools in the complex to chose from. Yes you cannot walk across the coral but then I don't expect to go to a nature reserve and stamp through the long grass! The beach is clean and very quiet with comfortable sunbeds and complimentary towels. I didn't go diving but did swim at the end of the hotel slipway which was like an aquarium. One morning I walked to the edge and saw a group of five dolphins whizzing yards from my feet!
On the last day we had a late flight but as I had joined the hotel club online (it's free) we were able to check out at 4pm. It's worth a few minutes hassle as you don't have to rush packing!
We thoroughly enjoyed our trip and will recommend the hotel to our friends. I think some of the comments below are ridiculous. If you are worried about birds hopping onto your table at breakfast then stay at home!
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