What can i say to many things wrong with this hotel to even begin 95% Russia Market catered for Quantity not quality for the Russia market.
All Inclusive 5 Star you are having a laugh.
Could be so much better with correct management and marketing in place, But for now give it a miss. you have been for warned.
On a possitive the staff were nice and work very hard to impress the british with little or no support for management above.
We will return to the Area but will give the Star and Sun a miss.
If you have booked and payed for your holiday enjoy the lovely beach , Snorkling ect.
We still made sure we enjoyed ourselfs.
Good Luck.

Returned from this Hotel on 15 November 2007 after 7 days and could not wait to get home.The only good thing was the weather. When we arrived the receptionist tried to transfer us to the Sun Hotel (On the same site) but we said No, they backed down and we were given a room in the Star, the room was nice and cleaned daily. We were told it was a 5 star hotelwhen booking from Teletext, but it should have been a 1 star. Our room looked out over the quiet pool, this pool was only half full and contained green algae growing on the bottom plus rubbish, no one swam in it. Although All inclusive, we were told we had to pay for tea or coffee outside the main restaurant, and there were no snacks outside mealtimes. The cinema and casino were closed, and I believe had been for a long time. No entertainment in the evening. The Hotel was 90% full of Russians, who proved to be the locusts of the dining room, refusing to queue and causing arguments most days. The resort of Nabq Bay was just like a very large building site, with hotels half finished and others being built, lots of empty shops and rubbish. Will not be going back to Sharm El Sheikh for a very long time!

Have just returned from Star Hotel, Part of Raouf International Hotels. Part of a three hotel complex owned by a Mr. Raouf. Billed as entertainment capital of Sharm El Sheik. The hotel was virtually empty. Often only us and another couple on the flight were the only ones eating in the dining room - formica tables. ALL of the facilities except dining room and two bars were closed. Bowling Alley worked for one night. Cinema, theatre, casino and swimming pool closed. We could use pool at Sun Hotel which was also virtually empty but it was a question of finding which sun umbrella was least broken. The Moon hotel was closed down and becoming derelict. Despite having 90% of rooms empty there was no courtesey room at the end of the holiday, and we had to pay extra to keep our room on for a shower. Luckily we were only half board as the food was not too good although they seemed to cook enough for a full hotel.
The beach was good, and there was a lovely hotel up the road where we sometimes ate, and used most evenings. The Star had an Egyptian evening the only entertainment and they managed to find about a dozen guests. No balconies at this hotel

This hotel is a 5 star all inclusive, We were dumped at the hotel and told a rep would be there in the morning. The mini bar was empty and there was no food available, Breakfast was a joke. there was one cooking station and one waiter going round with tea and coffee, we waited 30minutes. The fully inclusive consisted of the pool bar where you cound get a drink in a plastic glass no food that we saw. Lunch and dinner were the same food all cold nothing was warm even. The pools were shut, and all the other things advertised were closed. It took us 5 days before we could get moved as we found no rep at the hotel. The turkish travel agent overthere came to our rescue and moved 5 families. There is nothing for children at all. There are no shops anywhere near so you can't even buy sweets for the kids.
We were at the gala dinner and if the food had been hot it would have been great except we had to go down three flights of steps and outside to get a dring in a plastic glass.

Don't go there