Excellent Hotel
Excellent View
Funny Time
Good Location
Good Rooms
Fine Service
Wide area
Wonderful snorkeling
Many games can be played; volley ball, water polo, in addition to excellent pool and funny animation team
Available SPA & gym
Strange food little bit

What an amazingly relaxing holiday !! Myself and a friend stayed at the resort for 7 days from 2-9 October 2013 and it was a brilliant holiday. We booked it with Thomas Cook as a last minute deal, when we walked in to book our holiday, we were not even thinking Egypt, with all the recent trouble in Cairo, but we thought why not ,lets go for it! We were not dissapointed.

The hotel is so well layed out with a main pool where the aquaerobics and water activities take place. There is pool side music from 11am til 1pm, with a break until 3pm. It was so relaxing swimming in the pool on a hot day, with funky music playing. Don't be put off, if you are looking for more chill to read your book, there are sunloungers overlooking the gorgeous sea, where you do not hear any music. So something for everyone. You can be as involved as you want or not!!

The drawcord for the resort is that it has easy access to the sea. Myself and a friend took snorkle gear and you just jump straight off the pontoon into coral and a lovely wide array of fish. We went for a snorkle before breakfast at 7:30 am, it was a very refreshing way to start the day and so easy !!! I also took some very funky fish photos just sitting on the pontoon in the afternoon.

The resort staff are faultless. They are so friendly and welcoming, breakfast, lunch and dinner, always have a smile. It was nice being there for 7 days and getting to know everyone. The animation team were great fun and very enthusiastic. We were all inclusive, so if you wanted a coffee, cocktail, bottle of cold water or glass on wine, it was on tap throughout the day. At the bar in the reception area from 3pm there was cake available, which was lovely if you wanted a break from the heat on the sun and a coffee or tea.

I liked the buffet food, being a meat eater they do a mean gravy, with Roast chicken or beef goulash, it was very tvery asty. Breakfast was freshly made pancakes and omletes and as much pomegranite as you could eat. Lunch time was great, you could either eat in the restaurant or by the beach you could get pizza, chips and salad, with ice cream for desert. In the afternoon you could go up and get as much ice cream as you wanted, the chocolate was scrummy, also the mango.

Safety; we got a taxi from the hotel to the 'Old town' and our driver was lovely, we got his friend to phone him when we were ready to come back to the resort. It was very safe walking around shopping, we were not pestered excessively and there was a really good atmosphere. We went around 8pm and got back to the at 11pm. On our last day I walked on my own (I am a female) to the shops that are a 10 minute walk from the resort and I encountered no trouble or agro at all. if you smile, they are fine, the fact that it was my last day and in the last shop I only had 15 Egyptian pounds left, it was quite good fun actually.

We went on a days snorkle trip with the Pyramid dive centre attached to the resort and we had a fantastic day, the team on the boat were very friendly and made the day great fun and very memorable.

I would recommend this resort without hesitation to anyone. It is amazing :-) We got a room overlooking the main pool and could see the sea. It was so great waking up each morning, opening the curtains and having blue sky, pool and sea, what more could you ask for. Anyway, I could write so much more.... I was a faultless holiday, 7 days of sunshine and great scenery.

As an extra, if you are at all concerned about going to Sarm, please don't be. There is absolutely no trouble there and it was very safe to walk around out side of the resort and get a taxi to Old town and Nama bay.

I hope you have as fantastic a holiday as we did !!!

Animation Team was Funny, activites are nice (volleyball,Tennis Table and Tennis ), nice beach and nice pools, it was an All Inclusive Package and it was very valuable. The Sunrise Diamond has very beautiful grounds and the location is excellent.

We booked this holiday more or less last minute picking Egypt because we would be guaranteed good weather.
Good points first:
The Sunrise Diamond has very beautiful grounds and the location is excellent.
The overall look of the hotel and it's features, such as the pools and beaches, are great too.
There is an adult pool which has a small bar, it was very quiet.
We didn't spend much time at the main pool basically because we found the music too loud and it tended to be too hot without much breeze. The pool itself was very cold!!
We spent our time at the beaches mostly where there is plenty of room-lots of sunbeds and space and a nice sea breeze.
Snorkelling off the the jetty is fabulous and everyday day we saw different varieties of fish. The coral drop off is very deep and quite daunting when you first go in.
We were upgraded to a sea view room which turned out to be huge! Much bigger than any room we've stayed in before on holiday. Plenty of storage space, 2 showers!, a bath, big patio doors and outdoor area and very clean and tidy.
The dining rooms include an indoor and an outdoor area. We sat outside both during day and evening. Take your insect repellent though!! Or better still by "OUT" spray in the store outside the reception.
The beach area has a bar and snacks during day and then converts to a restaurant at night that you book to reserve your place. We didn't use this so can't comment.
All the staff were terrific!
Go to the rooftop bar/indian restaurant. Ahmed was really nice-always looking out for when you finished your drink so he could be ready with next.
Also got to mention Ayman down at the beach bar for same thing.
Now for bad points:
The food was not up to scratch. I am vegan, my husband is a meat eater and we both found the food below parr.
In particular the salads were very poor. We have been to 3 AI resorts and I've always had a wide selection of lovely salads to eat-here they all contained meat or fish! There was a very small choice too.
My husband wasn't impressed with the quality of any of the meat dishes.
The snack bar at the beach also had poor standard food-overcooked pasta, limp chips and poor excuse for salad again.

We did a boat trip that was sold to us by a rep within the hotel. It wasn't what he described it as. We were expecting a boat with room for everyone to sunbathe (as per the photos he showed us), instead the boat has a small area at the back which was taken fast and everyone else left to stand around or sit on the few uncomfortable seats that were in the sun. For a day trip this was not good. The snorkelling too was restricted. Not allowed to swim off where you wanted-had to follow the lead. I'd advice to take your own mask and snorkel too...the rep told us to leave ours as they were inferior to what would be on the boat....load of rubbish! I had a right sore face after wearing the mask I was given on the boat so take you own if you have them. We were also told we'd see dolphins....we didn't and neither would we have according to the captain!
The lunch on the boat was however excellent!!
Animation team were very small. We don't really spend much time on this aspect of a holiday but I have to say Mikey and his team were a nice lot :0)
One small gripe I have to add is the grounds, in places, weren't kept as well as they could be but I am giving the benefit of the doubt and think maybe there have been cut backs on gardening staff. Overall the grounds are very pretty and well maintained.
Must also add that we had to use the spa for a shower the day we were leaving. It was very poor quality and would lead me to believe it might not be a good idea to take up any of the spa treatments available on those grounds. They gave us a hand towel each to dry with-eh!?
Oh and we were outnumbered considerably by Russians so if you have a problem with that you might want to reconsider your destination. The Russians are everywhere now!
It is a shame that there are so little British going to places like this. Lastly there was no hint of troubles and neither did we expect there would be.

So that's about it. I'd recommend this hotel on ever count apart from the food (and possibly the spa?!)-if they made improvements there I couldn't fault it and would have given 5 stars.

It was my first time to Sharm El Sheikh and it wont be my last! The hotel is exceptional, the staff go out of their way to making you feel at home and we have to give Tamer, one of the waiters extra notice as he was the one who always brought us drinks to the tables and remembered our drink orders. The rooms were cleaned everyday with cute towel art and was always left immaculate. The food was average but you take it as it comes, and if you didn't feel like eating at the restaurant you have options to eat out or have an on-the-beach BBQ (Which was amazing!) I honestly can not fault this hotel, the staff really worked hard and always had a smile on their faces. The animation team were the best! Mikey especially, always getting you to join in with activities and making sure you're enjoying yourself! The location of the hotel is ideal as you are seconds away from the supermarket and minutes away from Il Mercato where you can shop. I would recommend this hotel and would definitely say it was more 5* ! Will be back next year!

We have just returned from a weeks stay at this hotel which we booked as a late availability from our local Thomas Cook. We have been to Egypt 10 times previously but never to Sharm El Sheik.
The hotel is larger capacity than we would normally book but we thought we would give it a try.
The hotel is in a quiet location on the beach, very well laid out grounds and accommodation blocks. We were booked in very quickly but waited about 10 minutes before we were shown to our room.
All the staff were very friendly and helpful and concerned that we were enjoying our stay but we have mentioned a few that we felt gave us just more personal attention.
The room was spacious with two big single beds and an area with a settee and table, nice furnishings and décor and a small balcony with a sea view. Great bathroom with a big walk in shower and toiletries and most important of all very clean.
Thanks to the housekeeping staff for their service as our room was always immaculately clean and serviced also for the towel sculptures, we had some new designs which were lovely.
We arrived too late for dinner on the first evening but thanks to Tamer in the Lobby Bar for making us feel so welcome and for his excellent service during our stay.
We found the Relax Pool area (adults only) which was a real bonus and thanks to Shawkry, pool attendant and Amr the barman for their excellent service too. It really was an oasis of calm when the hotel was very busy.
The only downside to the holiday was that it coincided with a major Muslim holiday and after the Wednesday the hotel was very full. Mealtimes became a bit of a nightmare as there were a lot of children running around and some guests did take very large helpings of food which meant the staff had a hard job keeping pace with the demand and the mess some guests left behind. There was a terrible amount of food wasted. There was a good choice of food but some days we really had to queue to get food.
We had one evening meal by the beach which was very enjoyable with a mini table barbeque.
Thanks to Ahmed, Mohammed and Engy in the Half Moon for looking after us during this busy time.
We did enjoy our stay and would stay again but avoiding this time of year. Also an Adults only area in the evenings would have been nice. But this was a good hotel with great staff and excellent value for money.