We had read all the reviews before we went but we went with an open mind. The bilding work has been completed. There are a lot of trainees but they are trying very hard to be off assistance but a lot of them I found to be very shy. I found that a kind word and a smile brought them out of themselves and we could not fault there service. The swimming pool was lovely the water was clean and well kept. The bar service was a bit slow but hell I am on holiday. Our room boy was ok and we came back everday to something on the bed and in my sister and nieces room they came back to a crocodile which was incredible. The breakfast by Goan hotel standards was above average as a lot of the hotels were only giving tea and toast ours was a full buffet breakfast starting with fruit juice, cereal,porridge,toast,eggs to order cooked fresh except for boiled eggs that were already in the buffet. They changed the rest of the buffet hot items daily we got bacon a few days a little fatty but plenty of it. The only downside was there were only two toasters that would take four slices each this could cause a bottleneck we were always early as we like to make most of the day. There was also fresh fruit and a selection of indian food sorry I did not try this.
The good thing is that you are in a little lane not to far off the road but far enough not to hear the road noise.
I found the beds to be very comfortable not the usual two inch mattress.
Would I go again yes
Would I use this hotel again Yes
I loved my stay at the Phoenix Park Inn.

This is a good midrange hotel. I had a lovely room with a huge bed and a flat screen TV. The hotel is very clean and nicely decorated. The bell boys are superb, they will do anything for you. Also the reception staff are brilliant. The food is lovely too. The only complaint I has was the pool bar service - the staff there are more interested in chilling out and chatting than serving you. Room service is excellent. Breakfast is very busy and quite crowded - go out for breakfast as it's very cheap and there are loads of places within 5 mins.

The hotel is a good ten minutes walk to the beach which in the heat was a bit of a challenge, but then the hotel doesnt pretend to be on the beach. If I went back to Goa I would stay in a hotel on the beach to be honest.

The hotel has taxis right outside the hotel - find one you like and use him for your stay, taxis are very cheap and walking around Candolim is not a pleasure due to no pavemnets and the mad traffic, so I got a taxi everywhere. I would recommend Vishant (mobile number 9822170359) he is lovely and will NOT rip you off as so many of the taxis do. He is stationed outside the hotel itself. He will pick up from airport etc and basically be your personal chauffaur in Goa for your stay, which makes your trip so much easier.

Candolim is ok but is very busy and commercial and many of the tourists there are not the classiest people so it can be a bit raucous, I would recommend the beach at Morjim for a much more laid back peaceful day. Also a day trip to mapusa market is fantastic, not a tourist market and a good way to see real Goa.

Good places to eat are; Delhi Darbar in Panjim - the best restauarnt in the region and where the rich Goans eat. Also Cinnabar is brilliant in Candolim - great service and lovely coffees.

Do NOT get any tailoring done at Tailor de Goa in Candolim - he upped his price by a third AFTER agreeing a price and coming to my hotel for measuremnet and Id already paid a depoist, so I cancelled the order. The best place to buy jewellry is Ashoka Jewellers, lovely service and keen to keep their good reputation.

I would recommend this hotel if you want a good 3 star hotel but if I were to go back to Goa (which I certainly would) I would stay 5 star just because travelling in India is a challeneg and its nice to escape into a great hotel.

We have just returned from 2 weeks in Phoenix Park Inn Resort . We were allocated a room with no balcony in the old block, the rooms were tired and in need of a good 'going over'. (Block above the Reception area)
The rooms were allegedly being cleaned daily, but you had to ask the boy to brush and mop the floors!! The bedding changed weekly.
The new block (ROZA) has almost finished. Rooms were now being allocated, however, we were not the fortunate ones!! Although I did ask!!
The breakfast was same every day, it was ok if you liked eggs!!! The service was on the slow side, although the waiters were brilliant and tried their best to help, it was obvious they were short staff.
Food in the restaurant was ok , not fantastic and a bit pricey compared to the other restauants nearby, where we had some fantastic meals at half price!! CASA SEA Shell restaurant, across the road from the hotel and Inferno which is slightly further down in a side street were two of my favourites! There were others as well...)
You had to be up early to get sunbeds, so we went to the beach instead. Cost 100 rupees for a sunbed on the beach with decent toilet facility (we used Bayview shack)
Entertainment provided by the hotel was rubbish so we were out to different places as taxis and rickshaws'tut tuts' are safe and really cheap. If you've never been to Goa or India before experience taking the local bus, even the once, just for the ride!!! It costs 4 rupees to get to Calungate!!
Overall the holiday was good and the hotel was better that most of the others on this resort with similar ratings but if I were to stay there again, I will insist on the new block and certainly one with a balcony!!
Will I go there again??? Possibly!

We have stayed here 3 times before and have always enjoyed our stay at the Phoenix Park, But oh what a crying shame the G.Manager Mr Mario has left and most of the key staff have gone with him, unbeknown to us since our last visit April 07 they have demolished part of the Hotel and where still building an 32 Room 3 storey extention at the Front, Right next to the restuarant (2 metre's) away.
The standards have dropped the hotel is grubby the service and the cleaniness of the rooms and stairs all have suffered terribly, the old staff remaining try their best to carry on, but the New G.M. Mr Anjan Chakraborty has his work cut out for him he must inprove the standards and train the new staff to bring the Hotel back up to standard it was before, if he wants to keep guests to keep coming back year after year. Would l go back ?? only if their was a marked inprovement to the standards