I want to make complain of “Hotel Nishant View”, Shalimar Road, Srinagar. We ( with my wife and my 1.5 year old daughter ) started my Kashmir tour on 15.06.12 night from Mumbai and reached Srinagar on 19.06.12 evening after visiting Vaishnodevi in Katra. I already booked one hotel in Dal lake for 19.06.12 in advance. So, I just checked in that hotel on 19.06.12 evening. But the hotel was not so good. So, I called www.makemytrip.com at around 9:30 pm and booked one hotel for Rs. 1924.00 over telephone calling their customer care number named “Hotel Nishant View” in Srinagar for 20.06.12 as per the recommendation of the customer care executive of www.makemytrip.com. My makemytrip Booking ID is - IN1206B13527. I checked in around 10:00 am in “Hotel Nishant View” but not entered the room also because I am in hurry to go to Gulmarg within 11:00 am. So, I just hired one car in Rs. 2000.00 from Mr. Manjur Ahmed who is the manager of this hotel and went to Gulmarg and came back at around 8:00 pm. In this time I told Mr. Manjur Ahmed that I am going to stay from 20.06.12 to 22.06.12 & on 24.06.12. Because I had booked a hotel in Pahalgam for 23.06.12 night stay. Mr. Manjur Ahmed confirmed me that there will be no problem and I can stay as long as I can stay in that hotel. I booked their car also in that time for 21.06.12 – Local sightseeing, for 22.06.12 – to go to Sonmarg and for 23.06.12 – to go to Pahalgam and to come back on 24.06.12 to this hotel again. But on 21.06.12, after coming back from local sightseeing around 10:45 pm, Mr. Manjur Ahmed called in my hotel room’s telephone and told me to vacate the room at the earliest in next day morning without any hesitation. Because he had a booking for that room for 22.06.12 which he didn’t know being the hotel manager. And he knew it at 10:45 pm night of 21.06.12. I requested so many time that I have 1.5 year old daughter and she had fever also and I have packed so many luggage and I have no time at all to do this within early morning. But he did not mind anything and stuck to his point. After few minute, he told me that he could arrange another hotel “Hotel Alhamra Retreat” for me which is 2 Km from that hotel and which will cost me for Rs. 2000.00 per day ( but actually the cost is Rs. 1800.00 which I confirmed after few days from the new hotel ). And next day morning on 22.06.12 without hearing my one word, he forcefully took my luggage in his car and took us in “Hotel Alhamra Retreat”. On that day, I went to Sonmarg by “Hotel Nishant View” car for Rs. 2000.00 at 11:00 am and came back at around 7:30 pm. At around 9:00 pm the manager of “Hotel Nishant View” Mr. Manjur Ahmed came in “Hotel Alhamra Retreat” with a long bill of car, lodging etc till 24.06.12 and started shouting at me that I must have to pay all the money in advance then he will give me car for the next day to go to Pahalgam. I only asked him that today is 22.06.12 and how can I pay you till 24.06.12 the hotel fare , the care hire charge etc which I not availed till now ? And how can you say that I will stay in your hotel “Hotel Nishant View” again on 24.06.12 after coming back from Pahalgam getting so much insult from you on 21.06.12. Then he cut the hotel charge for 24.06.12 from the bill and started shouting to pay in advance the car hire charge which I will use on next day 23.06.12 & 24.06.12 with earlier pending hotel bill also. I was reluctant to pay him in advance and wanted to pay the outstanding bill only. At that time, he started scolding me saying he didn’t believe bloody Indian and I can flee away with his Rs. 12 Lakh valued car killing his driver which he knew that day. Because when I went to Gulmarg on 20.06.12, local sight seeing on 21.06.12 and went to Sonmarg on 22.06.12 I could not kill his driver and flee away with his car. If I am a thief, I could steal his car on 20.06.12 and did not wait for 23.06.12. Hearing this type of language I told him that I am an employee of Department of Atomic Energy of Central government and showed him my Identity card and told him that I will make your complain in Ministry of tourism. Hearing this, he shouted at me and told me that he knows the power of India government who can’t do anything on him as he is a kasmiri. Then he told me “ Just pay whatever I am asking from you either I will show you what I can do”. At this time, I paid him the current outstanding with one way fare to Pahalgam for 23.06.12 and told him that I will pay the return fare of Rs. 2000.00 for 24.06.12 to his driver. Taking the money, he ran away from “Hotel Alhamra Retreat”. I booked “Hotel Alhamra Retreat” in advance on 23.06.12 morning for 24.06.12 as I did not want to stay in “Hotel Nishant View” in lifetime and went to Pahalgam. When I was returning from Pahalgam on 24.06.12 evening in “Hotel Alhamra Retreat”, he told his driver over phone to take the lodging fare of “Hotel Alhamra Retreat” of Rs. 2000.00 + Car Charge of Rs. 2000.00 from me after getting down from car. I told his driver that I will pay only car fare and not the hotel fare as I have booked this hotel personally and I will give this money to “Hotel Alhamra Retreat” manager only. At last I paid the car charge to that driver and hotel charge to “Hotel Alhamra Retreat” manager and ran away from Srinagar. I have so bitter experience with “Hotel Nishant View” and his manager Mr. Manjur Ahmed, I can’t write any more. How can one Indian can call one Indian as bloody Indian ? Are they not Indian ? How can one claim the money well in advance when I have not availed any facility ? How can one person call me thief and killer who can kill his driver and flee away with his car ? I want all the answer from India government over whom Mr. Manjur Ahmed has no fear as he does not live in India. But I live in India and I am Central Government employee and I have faith in my Government. I will just request India government and government of Jammu & Kashmir to take strict action with this hotel and with this Mr. Manjur Ahmed and cancel his all hotel license and force him to beg in any road of our country. And I will strictly recommend to all reader not to go to “Hotel Nishant View” to get cruelly insulted by Mr. Manjur Ahmed ever.
- Also Known As:
- Hotel Nishat View Srinagar, Asia - Kashmir
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Hotels.com, Agoda and Tingo so you can book your Hotel Nishat View reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.