“Don't see what all the fuss is about.. Really not a good experience!”
We visited KBW one evening we had no reservations anywhere so thought we would give this place a try as the reviews were good.. We got a seat immediately which was great as we thought they might be booked out.. Waited 5 mins for menus to come then another 10 mins for drinks to come after that.. Placed our order or fish cakes, chicken soup, nasi campur and for the life of my I can't remember what my partner had, it was some kind of curry anyway..
The dishes came fairly quickly, my partner said his soup was nice but too heavy on the chilli (which is personal preference I know) so he was pleased with it, my fishcakes were not fishcakes as u know them, they were wrapped in rice paper and steamed I imagine which made them soggy and the fish inside wasnt fresh pieces of flaky fillet it was more like the horrible leftover pieces of fish were binded together to make a sausage shaped fish stick, it tasted plasticy and wasn't nice at all.
My nasi campur was also disappointing as the rice was cold, the chicken was fatty and the sauces were far too much chilli in them which I know again is personal preference.
After our mains the plates sat there for 20 mins with no one taking them away, when they came over we had to shout them back as they hadn't brOught the drinks we had ordered. We asked for the bill and this was another 10 mins get. Unacceptable when it wasn't particularly busy.
I won't be back and won't reccommend.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 August 2012
Sorry to hear of your disappointment. As you noted, food is a very personal thing in terms of spice and chili. I have taken note of the service issues, however, and will make sure the staff is more aware. Thank you for the feedback and, again, our apologies.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC