My partner and I stayed here in Feb 2012 and Mar 2012 and were never disappointed. The beautiful Melia Bali is one of the first resorts in Nusa Dua and looks like she has withstood the test of time and keeps improving. The large grounds of beautiful greenery with the walkways that criss cross the resort give a feeling of great expanse and luxury. There is time to enjoy the gardens as you walk from one part of the resort to the other. Both stays we took a Level Lagoon Access Suite and the second time we had two. Check in was at the Level Lounge with the beautiful and more than accommodating, Sunarini, and her lovely staff, managed by the ever efficient Carmen. The Level Lounge is located at the entrance and is easily accessed. From the time you enter you are looked after. Check in was lovely with the free drinks and cool towels. We were explained the Level Lounge benefits that come with the room including: Free mini-bar upon arrivel, 2 pcs of laundry per day, breakfast in the Sorrento restaurant, private pool for Level Lounge members, afternoon tea by the pool, 3 hrs of evening cocktails and canapes, fresh fruit and snacks and free non-alcoholic beverages throughout the day. Fresh fruit delivered to the room daily with your choice of newspaper and a one hour free massage. Discount for restaurants and eateries at the resort and discount on spa. The lagoon access suite was large and accommodating. The big bathroom is well supplied with amenities and re-stocked often. The toilet is in the same room and would prefer to have a separate toilet room, especially for a lagoon access suite. Would also like double sinks. The shower is very large, enough for two or more. Bathrobes and slippers are provided. Plenty of closet and cupboard space for clothes. Bedroom is king size with flat screen and mini bar with dvd player and drawers. As you walk through the bedroom you go into a space with a desk and bench and sofa, which makes into a bed. A lounging/work area. At the end of this area are glass doors which open onto a deck which steps into the narrow lagoon snaking around the pool access suites. The deck has two very comfortable lounges and a large umbrella with clothes airer.
The service at this resort was top-notch. Every request was taken care of from special meals to unique cocktail requests. Our trip in March was for my partner's mother's birthday and she had never been to Bali. She was turning 73. The Melia Bali treated her like a queen with the magnificent assistance of Carmen Hernandez in the Level Lounge. The Melia helped make it a birthday that she will never forget. Both times we had dinner at the Sorrento and both times had beautiful meals with desserts and wine. They make a gorgeous birthday cake! We went to the beach buffet dinner one night and were not disappointed. The food was varied, fresh and delicious. I would suggest a light breakfast and no lunch as there are so many food choices. We had a buffet breakfast in the Sorrento restaurant which came with our Level Lounge benefits. It was eggs ordered off the menu with a large selection of buffet items including champagne cocktails. If it was not on the menu they attempted to get it for you. We were also entitled to the regular breakfast buffet which we tried and enjoyed with plenty of choices.
The beach area was beautiful and well-equipped. The pool water was warm for my taste but the lagoon water at the suite was more refreshing. The main pool is large and free form and used for water sports and exercise at times. Plenty of loungers but was not there during high season. The one hour massage was relaxing with a beautiful spa.
I would recommend to all my friends and would definitely stay there again and again.
lagoon access suites with level lounge benefits are great for couples
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
19 June 2012
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We would like to take this opportunity to thank you for your continued support to Meliá Bali and taking the time to write your review.
We are happy to learn that you had a memorable stay and enjoyed your holiday especially our Brand New - Level Lagoon Access Suite.
Once again thank you and we look forward to welcoming you back on your next Bali holiday trip.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC