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All reviews faces restaurant day bed deluxe single pavilion private pool outdoor shower our honeymoon the general manager cooking class mosquito net the resort manager complete privacy massage at the spa main pool romantic dinner the nusa dua area late check welcome drink
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Reviewed 12 December 2011

The Bale was the best place I could have imagined for our honeymoon. It was private, quiet, secluded, romantic, beautifully landscaped and the staff were amazing! From the moment we arrived at the airport our driver met us and offered us some cold water and fresh fruit. We then arrived at The Bale and I was handed a posy of red roses and we were then walked to our very private pavillion and checked in at the pavillion. Someone else brought our bags for us as we were shown the awesome place we were about to call home for the next 7 nights. Our Pavillion had our own private pool, indoor and outdoor shower, indoor and outdoor bed, huge bath tub, lounge area and everything else you could think of! Each morning we walked to breakfast at the Faces Restaurant and ordered from the menu. They had a great selection of breakfast items that catered to all nationalities. It was lovely to have freshly made Breakfast of your choosing each morning, also we didn't have to have it at the restaurant, for no extra charge you could have it delivered to your pavillion. On the second day we were their the GM came and introduced himself to us and made sure that everything was going well with our stay. Of course we said YES, but we did mention that we were getting bitten by mosquitoes in our room, so he offered us a mosquitoe net for around our bed. That did the trick. We saw the GM at Breakfast nearly every morning as he wished us well for the rest of the day. So lovely to have a GM that comes and checks in with each guest as often as possible. I work for a Hospitality College in Sydney and I never mentioned that during my stay because I wanted to really test the service of all the staff and the GM and I have to say I could not fault them. They could have had better english, but it being their second language you have to forgive them and just concentrate on the excellent 5 star service they give to you!
I can not recommend this place enough, its such an amazing place and you really have to go their to experience it. If you are looking for a romantic private spot you can not get any better than The Bale. Absolutely Breathtaking!

Room tip: Ask for a nice quiet pavillion facing the golf course.
Date of stay: December 2011
  • Trip type: Travelled as a couple
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Thank Amy P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MicheleGiraudo, General Manager at The Bale, responded to this reviewResponded 16 December 2011

Dear Amy P

Thank yo so much for taking the time to post this extensive review on TripAdvisor.com

It is really comforting to read that as a hospitality professional yourself you have enjoyed our hospitality from the heart and enjoyed the most important holiday of your life.

We work everyday to do our best to make sure everyone feels at home and all the demands are met in a timely matter.

In the hope to welcome you back for your anniversary, I wish you a great festive season and a fantastic 2012!!!

Ciao!

Michele

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Reviewed 10 December 2011

A couple of weeks ago I took my wife to Bali for a couple of nights to celebrate her birthday.
On my previous visit to Nusa Dua I stayed at the Aman resort which is next door to The Bale and is lovely. This time I thought I would try The Bale and I'm so glad of that decision now, as The Bale is a bit smaller and therefore more intimate and peaceful and the service is more personalised.
The service is really what makes The Bale so wonderful. The General Manager, Michele Giraudo, seemed to be around every time we were in the public areas. He is a lovely guy and was very attentive. This has obviously rubbed of on the staff who are the friendliest that I have encountered anywhere in the world. Every staff member that we saw including the gardeners, waiters and cleaners had a smile for us and were there for any needs that we had.
The rooms are very spacious and well appointed. We felt at home from the moment we arrived.
Every room has a swimming pool that you can access directly from the bathroom which is where we ended up spending a lot of our time. There was also a wonderful outdoor shower and it was great to wake up in the morning in the beautiful Bali weather and be able to use that.
There is one restaurant called Faces (I believe there will be another restaurant added next year) which was fantastic. There are no dodgy buffets here. The food was fantastic, fresh and innovative and we enjoyed every meal.
The few times we decided to leave the resort the friendly staff at the reception were very helpful in directing us to interesting places and we chauffer driven in very comfortable cars wherever we went.
Any time I return to Bali from now on I will definitley stay at The Bale. It has everything that I could want in a resort.

Date of stay: November 2011
  • Trip type: Travelled as a couple
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1  Thank CaptainAustralia5555
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MicheleGiraudo, General Manager at The Bale, responded to this reviewResponded 16 December 2011

Dear CaptainAustralia5555

Thank you for taking the time to write such a great review. It was a pleasure to meet you and your lovely wife. I am happy she enjoyed all the little special attentions we delivered for her birthday and also that we made The Bale your Balinese home.

We are proud of our resort and I am sure that our team, The Bale family, make you feel special during the whole stay.

I wish you alll the best for the upcoming birth. I also take this opportunity to send you my best wishes for the festive season ahead!

Ciao!

Michele

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Reviewed 1 December 2011

Why go anywhere else? This is paradise.
We spent 4 nights and can't wait to come back.
A beautiful property, immaculate service and an incredibly helpful and friendly staff make this a relaxing and luxurious retreat.

Date of stay: November 2011
  • Trip type: Travelled as a couple
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Thank NewYorkNYC10003
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MicheleGiraudo, General Manager at The Bale, responded to this reviewResponded 3 December 2011

Dear NewYorkNYC10003

Thank you for posting your review on TripAdvisor. It is good to learn that we managed to make you enjoy your time with us and that you will back.

All my regards to your lovely wife and see you soon!

Ciao!

Michele

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Reviewed 28 November 2011

It's a place for a romantic peaceful getaway. The villas are spacious and thoughtfully designed (had the deluxe though). Service is fantastic! The manager, is often walking around, engaging with guests. And for the first day, I'd thought we might be one of very few guests having seen no one else but staff around (we did eventually see other people and found out they were actually almost full house). Did the cooking class with Attila the chef and that was a thoroughly enjoyable and also interesting afternoon which culminated in us eating our "own" cooking (the chef and cooking staff do the actual real cooking but you learn interesting tips and recipes so pick the dishes you'd really like to cook back home!).

But it is a drive away from everything else, including the beach which is walking distance but they do provide a car service. So if you do want to hang out at the beach all day, this might not be the place for you given that it's part of a public beach even though there is a designated area for the hotel's guests, you really are surrounded by a lot of other people.

But the staff will help arrange any transport or tours etc you might want. The Bale` was the best part of our Bali trip. The rest of Bali was very touristy, including the watersports (went parasailing and jet skiing) and that was like a tourist conveyor belt to be honest. The Bale` was the respite I needed from that and was a fantastic, peaceful place.

Room tip: There is a hotel being built nearby, so be sure that if that's still going on, that you get a villa away from that side. Also I think there are a couple of villas just next to the Faces restaurant that have a little less privacy and also I assume less quiet.
Date of stay: July 2011
  • Trip type: Travelled with friends
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Thank D C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MicheleGiraudo, General Manager at The Bale, responded to this reviewResponded 7 December 2011

Dear D C

Thank you for writing such a great review on TripAdvisor. We do appreciate it a lot. Attila also personally thanks you for the compliments.

It was a pleasure to have you and your partner at the resort back in July. I have to agree with you that the Deluxe are stunning, but our Single Pavilions have the same features although they are sightly less spacious than the Deluxe. Great surprises attend those pavilions though in 2012.

Our location might not be central but it is one of our assets as in fact it helps achieve that sense of peacefulness and as you mentioned the Bale family are always happy to assist for transportation, be it to the beach or elsewhere on the island.

You also mention the construction and I am happy to tell you that the situation is much better than July as all the digging is over and the main buildings are practically finished and therefore noises are contained inside those. Speaking with the constructor they have reiterated that they will be finished by second quarter 2012.

Please do let s know when you plan to come back!!!

Ciao,

Michele

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Reviewed 27 November 2011

We happened upon this hotel by a stroke of luck; our original booking in Uluwatu turned out to be a real dud, and because of certain problems, we couldn't even spend one night there. Fortunately, my wife managed to secure rooms for us and her parents at the last minute, and it's a good thing she did; this was easily one of the nicest places we have stayed.
Having worked in 5-star hotels, I understand good service, and believe me, the Bale gives just that. Upon our arrival, the manager (the very friendly Michele Giraudo) greeted us, and we were given a short tour of the hotel after checking in in the rooms. Michele also made periodic appearances at dinner, occasionally during the day throughout our stay, and came to thank us as we checked out.
The rooms were very clean, well-furnished, and stylish. There was enough room that we felt that we could really relax, yet not so much that we felt that we couldn't enjoy everything. My only complaint would be that the air conditioning (a single unit for a somewhat large villa) wouldn't go below 24 degrees, which is a little warm for our sleeping tastes, but we managed.
The food at the restaurant was quite good, and the chef, a longtime expat German, was extremely friendly, and was happy to accommodate our tastes with items that weren't on the menu. The beach club also offered a separate menu from one of the local warungs that they support, and holy smokes, was it good. It's only a 5-minute walk to the beach, but the staff will be happy to drive you if you don't feel like walking.
Overall, the service at this hotel was absolutely excellent, the staff extremely friendly and accommodating, and the hotel itself was beautiful.
If you are planning on visiting Nusa Dua and don't like cookie-cutter giant resorts (and don't have your kids with you; the Bale doesn't accept guests under 16 years), do yourself a favor and book yourself a stay at the Bale. You will not regret it.

Room tip: As I understand it, the A/C in all of the rooms is a little overworked; if possible leave the shades drawn in the afternoon when the sun heats up the room.
Date of stay: November 2011
  • Trip type: Travelled as a couple
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Thank SurfVacationer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MicheleGiraudo, General Manager at The Bale, responded to this reviewResponded 28 November 2011

Dear SurfVacationer

Thank you for taking the time to write such a nice review of our resort on TripAdvisor. The entire Bale family joins me in thank you for the positive comments.

I hope you had a good journey back to Pakistan.

It was a true pleasure welcoming you, your wife and your parents in law. I am glad you liked the hotel and also managed to go out and catch some waves.

Regarding the issues with the AC I am sorry you felt the temperature was inadequate. Following your comments you gave me before you left, which I brought up to the owners, they have decided to invest some money to strengthen the compressor by adding one more HP to the two already there during our low season starting in January so if you decide to come back next year at the same time of the year you should be able to feel the difference.

Thank you very much again!

Ciao!

Michele

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