How do you describe the best service you have ever receieved: Jetwing Sea is one Hotel I will definately return to; I have never been treated better.
I stayed for 1 week with my family of 6, 4 children aged 16 to 22, and we were treated like royalty. All the staff were wonderful, so friendly, so helpful and just could not do enough for us.
The delux rooms are just great, so luxurious, the biggest bath anywhere; pure luxury. They are definately worth an upgrade from the superior rooms; which although okay are far from the wonderful delux ones.
The meals are the best in any hotel anywhere: Well, maybe I am bias as a coeliac who has never been looked after so well. I told the staff that I am Coeliac, to recieve an apology that they had no gluten free bread or cake that morning, although the chef did maqke me gluten free pancakes for breakfast. from then on I had gluten free bread and cakes every day and any meal on the menu I chose was made gluten free: No; 'well you could have...' but the chef simply made whatever I wanted. He deserves a medal and at least a good pay rise.
I also married my fiance, Terri, at teh Jetwing Sea; which was magical. All the stress of a wedding day was taken away by the wonderful Elvis; who looked after everything. The drummers and dancers were wonderful, the registrar was a hoot and the setting on a stunning beach was the best: Book direct with the hotel to avoid the excessive cost of the travel agents and leave the rest to elvis and staff. A number of staff took part in the ceremony; which was just lovely as they are the most friendly people ever.
The photographer, Celius Peries, was exceptional, as is the wedding video: The photos are exceptional, some very standard wedding foder and some a tad artistic and very well presented: The wedding album is also of the best standard; so well done.
For the price I anticpated a video that would be a tad cheesey; but believe me it is so professional and so well presented that could not beleive it. The video is just exceptonal.
I recommend a wedding at Jetwing Sea to everyone. Just let Elvis take control and you will have the best day of your life.
My recommendation; do not just spend a night at Jetwing Sea before you tavel further afield, let the hotel take the strain and use it as a b ase to bisit teh south west, the elephant orphanage, Kandy and all the western delights of Sri lanka: You will be rewarded with the best service you could recieve anywhere ever.
Thanks to all the staff of Jetwing Sea: You made our holiday the best ever, we will be back to see you again.
Rob & Terri
Go for the delux rooms; they are worth the extra.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
26 July 2012
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Thank you very much for staying at Jetwing Sea and for your incredibly positive and comprehensive feedback on Trip Advisor.
We are delighted that you had a great stay at our hotel, and thank you for the words of praise on our facilities, location and in particular the cuisine. Thank you for experiencing and appreciating attentiveness of the associates and the selection of the vast variety of flavours we offer in terms of food and beverages. It is always wonderful to hear such glowing recommendations of our associates. We truly are blessed to have a wonderful team on board and are delighted to hear that it translates into memorable experiences for our guests.
Thank you for taking the trouble to post such lovely comments. And we hope that you will return to Jetwing Sea very soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC