Stayed here on 2 occasions over Xmas and NY 2011/12. Firstly, let me say the staff and housekeeping are extremely friendly and hospitable and the location inside Jungceylon Shopping Mall is excellent only 5 mins walk from Bangla Rd and the beach plus numerous restaurant options on your doorstep. Other nice touches include Ipads in reception for use by all guests and the free wifi is fast. The hotel has a very new feel and every room has been decorated differently with some lovely touches by the designer. It is also very clean and well kept by the staff. The negatives; the breakfast arrangements with Dwine restaurant outside the lobby leave a lot to be desired. The choices are extremely limited and on the 2 occasions we sampled it the full breakfast consisted of one piece of streaky bacon no more than 2 inches long, one cocktail sausage and an egg. Needless to say we didn't return to Dwine despite having breakfast vouchers for the next 8 days. As for the rooms, on the 2 occasions we stayed we had a standard room during our first stay and were upgraded to a superior room on the second occasion. Standard rooms are cosy and have most things you would require, ie. safe, fridge, LCD TV, DVD player, hairdryer, toiletries, complimentary water etc. however the rooms are very noisy and you can hear conversations, door buzzers and people showering and using the bathroom in the rooms around you quite clearly. Superior rooms are more soundproofed with similar amenities including a bathtub but are in the heart of the hotel meaning some rooms don't have windows which can be a little claustrophobic especially if your room is painted with black walls like ours was. All in all, a good hotel, in a great location, which with a few tweaks here and there could be a gem in the centre of Patong.
Standard rooms are excellent value and overlook the mall through french windows, superior are bigger...
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