Following much research we booked and paid for another hotel at Patong Beach 5 months ago for Feb this year. When we arrived the hotel was overbooked much to our annoyance and we were transferred to Avantika. We had to work hard on arrival to get a good room because initially we were on the first floor with no outlook in fact the windows were covered with foliage (grown up since website photos taken).Because Avantika was more expensive than our original hotel the manager eventually kindly gave us one room complimentary upgrade and Burasari paid for the second upgraded room. Once we were given two 3rd floor rooms we were very satisfied. The sea view was limited beause of powerlines and trees but very nice all the same and we would certainly recommend the 3rd or 4th floors. Having to be assertive as soon as one arrives in a place can be quite awkward especially after travelling for 12 hours but I must say the staff were very charming throughout our 3 night stay. The owner/manager was fabulous and even gave us a small gift on our departure.
We had our adult son with us so the size of the hotel was fine. I think it woul be too small for a family with children.
Breakfast was good (the chef cooks eggs to perfection!) however we really prefer a buffet breakfast.
Location was excellent.
It is a 4 star location but I think the room standard is 3 star. The airconditioning did not seem controllable and was very loud and we had to delve around to switch on some of the lights.





Rooms
Location (e.g., convenience, views)
Cleanliness





